Are you a detail-oriented professional with a passion for Know Your Client (KYC)? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Wholesale KYC Operations (WKO). As a dynamic and driven professional, you will play a pivotal role in the team where you will have an opportunity to elevate your career to the next level.
As an APAC WKO associate within the Commercial and Investment Bank, you partner with Clients, Business, Operations, Credit, Compliance and Legal teams to provide efficient and timely on-boarding of new client relationships to the JPMorgan infrastructure and renewal of existing client relationships. You will be responsible for supporting business requests for KYC Onboarding, Remediation and Renewals. You will need to facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and appropriately documented into the KYC platform. You will also leverage AI to enhance the KYC process.
Job Responsibilities
- Manage new business and KYC periodic refresh requests, liaising with stakeholders such as Business, Clients, and Compliance partners to facilitate the KYC process end-to-end.
- Identify and execute process enhancements and opportunities, including leveraging AI, and provide guidance and support on key process and technology initiatives to the business.
- Drive the transformation program and the department’s change management strategy.
- Act as an SME and due diligence expert to guide clients through KYC requirements and documentation variations to fulfil due diligence standards.
- Conduct in-depth analysis on client ownership structures through publicly available sources (not limited to company registries) or client documentation, seeking additional confirmation or approvals as required.
- Follow up with relevant teams to ensure onboarding is completed within agreed timeframes.
- Liaise regularly with stakeholders to conduct workload planning, review status of key onboardings, and prioritize open requests.
- Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and escalate key risks/issues in a timely manner to ensure continuity of information flow.
- Stay informed of changes to processes, procedures, and regulations to enable open dialogue with colleagues across the region.
- Support the production and management of key management metrics and reporting.
- Initiate and lead projects supporting the region or the globe.
Required Qualifications, Capabilities, and Skills
- Minimum 3 years of relevant experience in KYC / Onboarding functions
- Bachelor's Degree or equivalent
- Working knowledge of KYC/Compliance/AML procedures and standards is essential
- Knowledge of multiple client types (i.e. Corporates, FIs, FinTechs, SPV, Trust, Funds etc.)
- Strong verbal and written communication skills
- Resilient interpersonal skills, with the ability to partner with internal stakeholders, influencing and negotiating effectively with business, clients and other stakeholders
- Strong time management, organizational, client service and relationship management skills
- Client focused mindset while maintaining a strong controls mindset and focus on quality
- Prior experience of adhering to controls and compliance standards
- Ability to grasp/learn concepts and procedures quickly
- Proficient with Microsoft Suite (Word, Excel, PowerPoint, SharePoint) and automation & visualization tools (Alteryx, Xceptor, Tableau)
Preferred Qualifications, Capabilities, and Skills
- Relevant experience in KYC / Onboarding functions within the banking industry
- Knowledge of financial industry and experience with KYC in Commercial & Investment Banking is preferred
Skills Required
- Minimum 3 years of relevant experience in KYC or client onboarding functions
- Bachelor's degree or equivalent
- Working knowledge of KYC, compliance, and AML procedures and standards
- Knowledge of multiple client types, including corporates, financial institutions, fintechs, SPVs, trusts, and funds
- Strong verbal and written communication skills
- Ability to influence and negotiate effectively with business, clients, and stakeholders
- Strong time management, organizational, client service, and relationship management skills
- Client-focused mindset with strong controls, compliance, and quality orientation
- Prior experience adhering to controls and compliance standards
- Ability to learn concepts and procedures quickly
- Proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, Alteryx, Xceptor, and Tableau
- Relevant KYC or onboarding experience within the banking industry
- Knowledge of the financial industry and KYC experience in Commercial and Investment Banking
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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