In this regional leadership role, you will influence senior stakeholders, strengthen controls across critical employee and manager processes, and help teams move faster—safely. You will bring independent challenge, practical solutions, and a continuous improvement mindset. You will also help modernize controls through simplification and automation.
As a Head of Human Resources Control Management, Asia Pacific in the Human Resources Product Organization, you will lead the regional control framework that helps Human Resources identify, assess, and manage operational and regulatory risks. You will partner closely with senior Human Resources leaders to embed strong, scalable controls across key employee experiences and support safe, well-governed change. You will provide independent risk challenge and drive practical risk reduction through smarter processes and increased automation.
Job responsibilities
Lead and enhance the Asia Pacific Human Resources control framework across end-to-end employee and manager processes.
Partner with senior Human Resources stakeholders to identify material risks and advise on effective, sustainable control design.
Act as a trusted advisor to HR leadership on control risks, governance decisions, prioritization, and remediation trade-offs.
Drive a continuous and integrated approach to risk assessment in support of ongoing change and product transformation.
Provide independent risk challenge through targeted reviews, issue analysis, root cause identification, and the monitoring, measurement, and escalation of operational risks in line with enterprise operational risk practices.
Coordinate and maintain an accurate Human Resources risk profile, including key risks, controls, issues, remediation progress, and alignment with ongoing risk assessment activities.
Partner with second line and independent assurance teams (for example, operational risk, compliance, legal, data privacy, resiliency, and internal audit) to align on risk themes, outcomes, and review readiness.
Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans.
Lead regional risk and control governance forums, including agenda setting, materials, facilitation, and follow-up actions.
Embed “control by design” into new initiatives by advising early on process design, control points, and operational readiness.
Identify and recommend opportunities to simplify processes and strengthen controls through automation and digitization.
Required qualifications, capabilities, and skills
Minimum 10 years of experience in operational risk, controls, control management, audit, or a related risk discipline
Minimum 7 years of experience within banking or financial services
Demonstrated experience advising and influencing senior stakeholders on risk decisions and control outcomes
Proven experience designing, assessing, or strengthening controls across complex, cross-functional processes
Proven experience leading risk governance routines (for example, forums, executive updates, and action tracking)
Proven people leadership capabilities, including hiring, coaching, performance management, and developing a high-performing team, with direct accountability for outcomes across multiple dimensions
Demonstrated ability to assess risk across regulatory, legal, operational, and reputational dimensions
Experience managing issues from identification through remediation, including documentation and evidence requirements
Experience working effectively with independent assurance partners, including internal audit and compliance functions
Strong written and verbal communication skills, including the ability to translate complex topics into clear actions
Strong program and time management skills, with experience delivering outcomes under tight deadlines
Preferred qualifications, capabilities, and skills
Experience covering Human Resources process areas such as recruitment, compensation, payroll, benefits, mobility, talent development, or employee relations
Experience supporting large-scale operating model, process, or technology transformation with controls embedded from the start
Experience driving control simplification and automation (for example, shifting from manual checks to preventative or system-based controls)
Experience working across multiple Asia Pacific jurisdictions and managing regionally varied risk requirements
Experience using data-driven approaches to identify risk trends and target control improvements
Experience building or maturing a regional control framework and governance from the ground up
Skills Required
- Minimum 10 years of experience in operational risk, controls, control management, audit, or a related risk discipline
- Minimum 7 years of experience within banking or financial services
- Experience advising and influencing senior stakeholders on risk decisions and control outcomes
- Experience designing, assessing, or strengthening controls across complex, cross-functional processes
- Experience leading risk governance routines, including forums, executive updates, and action tracking
- People leadership experience, including hiring, coaching, performance management, and developing high-performing teams
- Ability to assess risk across regulatory, legal, operational, and reputational dimensions
- Experience managing issues from identification through remediation, including documentation and evidence requirements
- Experience working with independent assurance partners, including internal audit and compliance functions
- Strong written and verbal communication skills, including translating complex topics into clear actions
- Strong program and time management skills, with experience delivering outcomes under tight deadlines
- Experience covering Human Resources process areas such as recruitment, compensation, payroll, benefits, mobility, talent development, or employee relations
- Experience supporting large-scale operating model, process, or technology transformation with controls embedded from the start
- Experience driving control simplification and automation
- Experience working across multiple Asia Pacific jurisdictions and managing regionally varied risk requirements
- Experience using data-driven approaches to identify risk trends and target control improvements
- Experience building or maturing a regional control framework and governance from the ground up
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
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