Description
-Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
工作內容
1. 由公司提供名單或自行開發，外撥電話邀請客戶申辦信用卡與公司指定商品，說明商品權益及相關注意事項並協助客戶完成後續申辦流程。
2. 對於客戶所提產品疑問提供正確解說，處理客戶抱怨事項
3. 完成公司指派工作項目，並達成各項目標與KPI
資格
1. 高中職(含)以上畢業。
2. 具有信用卡客戶服務或申辦信用卡或電銷經驗尤 。
3. 嚴格遵守銀行的作業流程，與銀行所要求的相關準則與措施。
4. 具備良好的客戶溝通與行銷技巧，抗壓性強，努力達成業績目標
5. 熟悉電腦操作, 例如: Word, Excel…等。
Location:
Dehui B1Job:
Product SalesSchedule:
RegularEmployee Status:
Skills Required
- High school or vocational school diploma or above
- Experience in credit card customer service, credit card application processing, or telemarketing
- Strict adherence to bank procedures, guidelines, and controls
- Good customer communication and sales skills, strong stress tolerance, goal-oriented
- Familiarity with computer operations (e.g., Word, Excel)
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
