Job Description:
Key responsibilities:
Understands the client needs in specific. Ensures crisp communication with clients and work as an interface between team members and client counterpart. Discusses issues related to questionnaires with clients and suggest solutions for the same
Uses specialised knowledge of market research tools / programming languages to understand the client requirements and build surveys/ deliver data tables as per the requirement with required quality and productivity levels
Reviews project requirements and executes projects, under the direction of senior team members, per requirements by following the guidelines and deploying the tools/systems as applicable
Creates and follows work allocation schedule and project plan
Location:
DGS India - Mumbai - Thane Ashar IT ParkBrand:
MerkleTime Type:
Full timeContract Type:
PermanentTop Skills
What We Do
Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.
