Qualtrics
At Qualtrics, our mission is to build technology that closes experience gaps.
Provo, UT, USA

Analyst, People Analytics

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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Analyst, People Analytics

Why We Have This Role

The People Analytics team is growing as Qualtrics evolves. We use people data to inform and provide insights to decision-makers across the company. The analyst does this through the creation and dissemination of dashboards, reports, and other visual and statistical data products. The analyst explores opportunities for improving, calibrating, and automating analyses to the company. The analyst meets regularly with company stakeholders to understand the needs of senior leaders and the organization at large regarding issues affecting the Humans of Qualtrics. The analyst leverages all opportunities for learning and personal growth, as this makes the analyst a greater asset to the People Analytics team and the company at large. 

How You’ll Find Success 

  • Maintain strong and respectful relationships with those you interact with.
  • Autonomously identify, set, and deliver against goals and timelines with little help and input from others.
  • Take ownership and work independently on tasks and projects with little instruction. 
  • Proactively identify and resolve problems prior to escalation.
  • Remain flexible and adaptable when project scope or plans change.

How You’ll Grow

  • You will have opportunities to learn how to use numerous people data tools, data systems, and analytical approaches to affect positive change in the lives of real people.
  • You will be positioned to develop domain expertise in various types of people data, such as behavioral, operational, and experience data.
  • You will have the ability to grow in data communication and storytelling skills that can help drive change across the organization.

Things You’ll Do 

  • Design and automate people analytics processes to deliver rigorous insights at scale.
  • Collect, clean, and integrate complex datasets.
  • Evaluate people operations and programs for performance and effectiveness.
  • Identify the moments that matter in the employee lifecycle and communicate strategic opportunities for growth to decision-makers.
  • Analyze and disseminate insights in a form that is valued by decision-makers.
  • Consult on analytics capabilities, insights, and opportunities with cross-functional stakeholders.

What We’re Looking For On YourResume

Required:

  • 2-5 years of experience in people data, data analytics, or similar, with a preference for exposure to People Analytics
  • Passion and curiosity for people data 
  • Ability to analyze, manipulate, or process large sets of data
  • Ability to generate standard or custom reports summarizing people data insights for review by executives, managers, and other stakeholders
  • Understanding of what drives human behavior and how to build highly effective teams
  • Excellent verbal and written communication skills
  • Both creative & analytical problem-solving abilities
  • Excellent planning, interpersonal, and time management skills
  • Detail-orientation and an ability to prioritize and meet deadlines
  • Ability to concurrently run multiple projects in a dynamic environment
  • A general understanding of business objectives as they relate to HR functions 
  • The ability to effectively scope, solve, and scale wicked human problems

Preferred:

  • Advanced degree in statistics, data analytics, data science, industrial-organizational psychology, or equivalent.
  • Advanced skills in data automation and demonstrated ability to conduct quantitative organizational research, streamline processes, and automate data dissemination to meet the needs of senior leaders and organizations. 
  • Experience with:
    • Microsoft Excel
    • Google Analytics
    • Tableau
    • Snaplogic / SQL
    • API / JSON
    • Python
    • MATLAB / R
    • Qualtrics RC & EX products (Employee Engagement, 360, Lifecycle)


The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a benefit program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive benefit programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.  

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
In-person all-hands meetings
Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

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