Analyst III - IT Solutions

What you will be doing• Participates as a leading member to complete assigned development and improvement projects in a timely, quality manner• Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client's needs• Ensures end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors• Establishes performance metrics to ensure user satisfaction• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options• Provides support & guidance to Analysts I/II in executing their responsibilities• Oversees development, writing, and communication of business requirements and functional specifications for the implementation of business solutions• Creates & maintains various reporting and analytical functions necessary for the accurate maintenance of the solutions• Lead engagements as a senior team member for solutions practice and ensures timely resolution of issues that arise from translation of requirements• Reviews analysis of customer's operations to understand their strengths and weaknesses to determine opportunities for improvements• Supports in review and approves test plans and monitors testing process to ensure that business results are adequately tested with minimal risk• Maintains relations with stakeholders, inform them about problems, issues, and resolutions and manages their expectations
What your background should look like
Experience & Educational Requirements:
Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 6+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations.
Preferred Certifications:
Certified Business Analysis Professional (CBAP)
Lean Six Sigma
ITIL, ITSM Certifications
Skills & Knowledge:
Behavioral Skills:
Decision Making
Coaching & Mentoring
Multitasking
Planning
Prioritization and Organization
Problem Solving
Technical Skills:
Application Design and Management
Data Security
Database Management Systems
Information Security Strategy
Server Technologies
Software Design and Testing
Technical Documentation
Tools Knowledge:
Microsoft Office Suite
Business Intelligence Tools like Tableau, Power BI
Programming and Development Languages - JavaScript, HTML/CSS, Python, SQL
CRM platforms such as SAP, Salesforce
Spine Mapping: P4
Priority:2
Schedule
Full time