Perform complaint sample verifications and complete documentation related to complaint sample verifications. Conduct regular equipment standardizations. Develop, review and revise SOPs, Forms, and Wis. Identify and investigate nonconformances. Generate and execute CAPAs as needed. Communicate trends to management for escalation. Execute special projects assigned.
1. Inspections of complaint samples are accomplished per SOP and quality standards, while meeting the productivity thresholds.
2. Ensure instruments are compliant with calibration / verification requirements as stated by Alcon and/or manufacturer guidelines.
3. Assigned NCRs are adequately investigated and CAPA’s are appropriately identified and completed on time.
4. Interacts with internal and external contacts to provide clear, straightforward, effective, and factual communication and information.
5. Responsible in new equipment qualification.
6. Maintains awareness of the roles of immediate team members and the work function.
7. Responsible to adhere to the Alcon Code of Business Conducts and Alcon Health, Safety and Environment Standards.
8. Responsible to observe and ensure full compliance with Information security policy.
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What We Do
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.