Analyst II: IT Business Analysis

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptabililty, we invite you to consider joining our Information Technology department in our Chicago office as an Analyst II: IT Business Analysis.

The Business Analyst’s overall responsibility is to define and manage business and functional requirements to support strategic technology initiatives. The BA is responsible to analyze and design business processes, identify improvement opportunities, and translate business needs into actionable solutions. The BA is responsible for leading productive stakeholder workshops and fostering cross-functional collaboration among other business/data analyst, business sponsor, project manager, subject matter experts, vendors and the project team for the successful delivery of business solutions.

Essential Functions:

• Serves as a liaison between business and technology stakeholders to identify key business objectives; business processes and pain points and work with technology counterparts to propose effective technology solutions
• Elicits, analyzes, and documents requirements clearly and comprehensively by using various tools and techniques, and translate the business needs into appropriate functional and non-functional requirements
• Collaborates closely with user interface (UI) and user experience (UX) teams to ensure solutions are intuitive, user-friendly, and aligned with usability best practices
• Drives data gathering, review and analysis of data working closely with business partners to distinguish user requests from true needs
• Manages timely and effective delivery of various business analysis deliverables, including product vision and strategy, business and/or functional requirements specifications, product/sprint backlogs, requirements traceability matrices (RTMs), use cases, personas, prototypes, user stories, business process models, storyboards, workflows and data flow diagrams, user guides etc.
• Meets with stakeholders regularly to review and validate requirements, critical milestones and dependencies
• Adopts a structured change request process to evaluate the necessity, impact, and approval of any scope changes
• Mitigates possible delays, roadblocks, or issues encountered by remaining vigilant and proactive
• Resolves conflicts effectively and obtains stakeholder buy-ins by effectively managing expectations throughout the project
• Responsible for the alignment of user acceptance strategy, testing plans, defects management etc. to the project's business requirements
• Conducts targeted system testing in collaboration with the testers to ensure the quality and successful implementation of new systems
• Supports the creation and follow up of project related surveys and end-user communications that clearly explain technical concepts using non-technical language
• Performs other duties as assigned or required to meet firm goals and objectives

Education/Training/Certifications:

• Bachelor’s degree in Information Systems, Business Administration, or a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job

Professional Experience:

• 1-3 years of experience in a business analyst or project support role, required
• Exposure to requirements gathering, documentation, or process analysis, required
• Must be analytical and solutions oriented towards solving business issues and opportunities, required
• Experience in legal or professional services a plus preferred

Technical Skills:

• Must be proficient using business analysis tools and techniques (MS-Office applications including Word, PowerPoint, Excel, Visio, Miro Project, SharePoint), required
• Must be familiar developing business process models, required (MS Visio, Miro, MS Power Point, or similar), required
• Must be familiar with understanding of project management principles / methodology, preferred
• Must be familiar working with SDLC frameworks (waterfall, agile and/or hybrid) , preferred
• Agile and DevOps experience, preferred
• Business analytics experience, preferred (Google Analytics, PowerBI, Tableau, SQL)
• Understanding of process mapping and business process improvement techniques, preferred
• Basic data analysis and reporting skills using Excel, Power BI, or SQL, preferred

Performance Traits:  

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Demonstrates a strong willingness to learn and has curiosity to expand knowledge
• Strong client-service orientation; able to anticipate needs and exercise independent judgment
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion

Physical Requirements:

• May require travel to other offices as needed

This description is not exhaustive, and the Firm may modify it at any time at its sole discretion; nothing herein creates an employment contract or alters the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mayer Brown works with select external search firms that have been vetted against our standards. Firms without a contract or agreement with Mayer Brown are not authorized to represent that they are working with the Firm, nor are they entitled to placement fees. Mayer Brown does not accept unsolicited CVs from external recruiters. Submission of an unsolicited CV to Mayer Brown or any of its Partners or employees will not establish any right of priority for the submitting agency.

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