Analyst EDI

JOB DESCRIPTIONLevi Strauss

You’re an original. So are we. 

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

Summary

• Handle Levi Strauss Europe (LSE), Levi Strauss Americas (LSA), and Levi Strauss Asia Middle East Africa (AMA) new customer implementations and existing customer requirement changes, including requirement gap analysis, extensive testing, and continuous contact with customers and third-party providers.
• Communication and coordination with internal partners - Customer Order Management, Merchandising, Sales, Customer Master Data, AR/Finance, SAP OTC and RTC, Customer Service Center IT, Transportation Managers, Customer Relations Managers, EDI Technical Team, Planning and Analytics, and Wholesale IT and external levels - EDI Technical, Vendor Relations, Buying Office, and Operations partners to ensure complete understanding of all business requirements.
• Identify root cause of daily transmission errors and drive system and business process changes to eliminate those errors. Approximately 80 - 90 % of units ordered flow through EDI, therefore, continuous monitoring and development are imperative. Resolve regional IDoc errors and EDI-related SAP incidents. Perform manual data pushes, including VMI.
• Manage maintenance and user requests for Catalogs and Wholesale Vendor Sites.
• Conduct POS/Velocity research and resolution.
• Lead and support regional VMI implementations and claims support.
• Provide assistance to the Allocation Manager for optimization of allocation and order fulfillment and monitor allocation and delivery due to ensure alignment with business requirements. Assist the Order to Cash team, performing order management activities, as needed.
• Perform data analysis and propose actions for improvement in order fulfillment activities.
• Assist in generating reporting to key business partners with analysis including size selling, order reconciliation, product distribution recommendations. Develop performance reporting for operational and management purposes.
• Drive processes improvements and automation and provide training to users on business processes.

Requirements

• Experience with EDI systems, analysis, design, X12 and EDIFACT transactions sets and comprehensive knowledge of SAP (e.g.: T-Codes, IDocs and Data Flow).
• Understanding of the Customer Service, Order To Cash business processes.
• Experience providing direct customer support including root cause analysis, issue tracking, escalation, and problem resolution.
• Aptitude towards understanding development tools, code management, testing and performance tuning.
• Proven knowledge of EDI and associated communication protocols.
• Familiarity with technical testing protocol and processes.
• Knowledge of the processes, practices and terminology of one of the following vertical areas: Retail, Manufacturing, Logistics, Planning and Allocation, etc.

Summary of technical required skills and experience

• Experience with EDI messages reading / understanding – EDIFACT (PRICAT, ORDERS, ORDRSP, DESADV, INVOIC, SLSRPT, INVRPT, etc.) and X12 (850, 855, 856, 810, 860, etc.)
• Experience with gap analysis, mapping specifications preparation.
• Experience with SAP IDOCs, EDI t-codes, SAP EDI setup.
• Experience with EDI customers onboarding and leading new implementation projects – requirements gathering / gap analysis / mapping specs / testing / coordination with customers, business and technical teams (SI, PI) / post go-live support.
• General understanding of communication protocols, e.g. AS2, SFTP.
• Experience with daily support of OTC EDI processes (SAP EDI and mappings issue resolution, root cause analysis).

Levi Strauss & Co. is proud to be an Equal Opportunity / Affirmative Action Employer. We are committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. Minorities, females, people with disabilities and veterans are highly encouraged to apply.

The expected starting salary range for this role is $xx - $xx. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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LOCATIONMexico, D.F., MexicoFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.