Join our dynamic and thriving footwear company as an Analyst, Customer Marketing Analytics in St Louis where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, are eager to learn and have an eye for detail, and enjoy working in a fast-paced environment, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.
What will you be doing?
- Produce: Produce regular reporting on business performance and customer behavior, including customer type, loyalty/rewards participation, purchasing behavior and email engagement
- Build: Build and maintain automated reports and dashboards that surface campaign performance and audience insights; support stakeholder adoption of self-service tools and continued advocacy around a data-driven culture
- Partner cross-functionally: Partner with marketing, product, sales, finance to present findings and recommend optimizations across revenue, spend, and product strategy
- Collaborate: Collaborate with CRM and loyalty teams on campaign execution and analysis across email, direct mail, and SMS
- Measure: Conduct test analysis to improve segmentation, targeting, and engagement
- Assist: Assist in campaign design and analysis: Including KPIs, sample sizing, performance readouts
- Support the evolution of loyalty programs: Analyze performance and identify opportunities to improve engagement and incremental revenue
Perks you will enjoy!
- Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
- Career Development and Learning Opportunities. Sharpen your skills with our Learning Database of 12,000+ courses, LinkedIn Learning, and upfront education assistance.
- Benefits that Start Day One. To learn more details about our total rewards including 401k, health benefits and PTO, visit www.yourcaleres.com
- Mental Wellness. Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
- Relaxed Dress Code. At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
Qualifications that make you the perfect fit!
- Bachelor’s degree in Finance, Analytics, Statistics, Computer Science, or a related field
- 3–5 years of experience in customer analytics, CRM/CDP, web analytics, or digital/direct marketing
- Experience working with customer and marketing data, including extraction, analysis, and visualization
- Strong analytical and problem-solving skills with high attention to detail
- Proficiency in SQL and working knowledge of Python or R
- Experience with BI tools such as Power BI or Tableau
- Excellent communication skills with the ability to translate complex insights for non-technical audiences
#LI-AP1
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud
Skills Required
- Bachelor's degree in Finance, Analytics, Statistics, Computer Science, or a related field
- 3-5 years of experience in customer analytics, CRM/CDP, web analytics, or digital/direct marketing
- Experience working with customer and marketing data, including extraction, analysis, and visualization
- Strong analytical and problem-solving skills with high attention to detail
- Proficiency in SQL
- Working knowledge of Python or R
- Experience with BI tools such as Power BI or Tableau
- Excellent communication skills with the ability to translate complex insights for non-technical audiences
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What We Do
Caleres is a global footwear retailer and wholesaler.
