Analyst, Client Transitions Management

Posted Yesterday
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Toronto, ON, CAN
Hybrid
61K-92K Annually
Mid level
Financial Services
The Role
Manage institutional client onboarding and account restructures across Canadian, U.S., and global clients. Coordinate with clients, custodians, consultants, investment managers, sales, compliance, and operations teams; analyze operational requirements and risks; manage KYC applications; and maintain transition plans, tools, and documentation. The role requires investment operations or client-facing experience, strong communication, analytical problem-solving, stakeholder management, and attention to detail.
Summary Generated by Built In

Interested in joining one of Canada’s top performing asset managers? We are looking for a Client Transitions Analyst for an existing vacancy on our Transition Management teamThe Transition Management Team oversees the onboarding of institutional clients and restructure of client accounts for eleven institutional investment managers. The team is responsible for creating and executing transition plans using a structured and tailored approach by understanding needs of clients, investment strategies and operational requirements. The team manages over 400 transitions annually. Our offices currently operate on a hybrid model with a combination of in-office and remote working days throughout the week.

What You Will Do
  • Manage the onboarding of Institutional Canadian, US and global clients
  • Be the key contact in the onboarding process with external stakeholders including clients, custodians and consultants
  • Analyze and identify operational and portfolio management requirements, potential risks and client needs, and work with internal teams to set up new clients
  • Work diligently with investment managers, sales, compliance and operations teams
  • Build trust with external and internal stakeholders, and apply a disciplined, proactive and flexible approach to manage the onboarding
  • Coordinate client restructures including changes to mandates, benchmarks and account transfers
  • Manage client KYC requirements and applications
  • Maintenance of onboarding tools, project plans and documentation
What You Bring
  • 3+ years of experience in an investment operations or client-facing role. Background and knowledge in financial markets and investment processes preferred
  • Analytical, creative and growth mindset with the ability to problem solve and create thoughtful solutions
  • Experience collaborating with internal stakeholders on understanding client and project requirements and executing plans
  • Great communicator
  • Excellent interpersonal skills, emotional intelligence and a high level of integrity
  • Detailed-focus and the willingness to dive deep into processes and operational requirements
The salary range for this position is $61,000 - $92,000. The salary range provided reflects the base salary range for this position as required by legislation. In addition, there is an annual performance bonus which contributes to the total compensation for this position. Further questions may be directed to the HR team during the interview process. 

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For a closer look at how you can build your career with us, we invite you to explore cclgroup.com. 
We are committed to providing an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. Please contact [email protected] if you require accommodation.
AI may be used to support certain stages of our screening & recruitment process. These tools support, but do not replace, human judgment and decision-making.



Skills Required

  • 3+ years of experience in investment operations or a client-facing role
  • Background and knowledge in financial markets and investment processes
  • Analytical, creative, and growth mindset with problem-solving ability
  • Experience collaborating with internal stakeholders to understand client and project requirements and execute plans
  • Strong communication skills
  • Excellent interpersonal skills and emotional intelligence
  • High level of integrity
  • Strong attention to detail and willingness to deeply understand processes and operational requirements
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The Company
970 Employees
Year Founded: 1982

What We Do

Connor, Clark & Lunn Financial Group is a Canadian privately owned and employee-owned asset management firm. Through a multi-boutique platform and affiliated investment teams, it provides traditional and alternative investment products and services to individuals, institutional investors, and advisors. The firm offers strategies including equities and fixed income, operating across Canada, the United States, the United Kingdom, and India. Its entrepreneurial structure supports innovation and scalable investment solutions for clients worldwide.

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