Analyst, Client Solutions

Posted Yesterday
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Ho Chi Minh, VNM
In-Office
Junior
Digital Media • News + Entertainment • Sports
The Role
Manage end-to-end expert matching and client engagement for project-based work, provide market research and competitive analysis, support client requests and delivery, collaborate with global teams to ensure timely, high-quality insights and maintain client satisfaction in a fast-paced remote environment.
Summary Generated by Built In

About Lynk

Lynk is the best place to seek, build, and share credible human expertise. We power the new knowledge economy through our Knowledge-as-a-Service platform, connecting global clients with industry experts to support informed business decisions. Our clients include Fortune 500 companies, investment firms, professional services firms, governments, and other global organizations.

Role Overview

We are seeking a Client Solutions professional (1–3 years experience) for a full time role based in Vietnam.

This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English, and comfortable working in a fast-paced, global, remote environment.

Key Responsibilities

1. Client & Expert Engagement Management

  • Manage end-to-end expert matching between clients and industry experts, with a focus on projects
  • Ensure timely and high-quality delivery of expert insights
  • Coordinate effectively between clients and experts across regions

2. Research & Consulting Support

  • Support clients with market research, industry benchmarking, and competitive analysis focused on projects
  • Translate client requirements into structured research outputs
  • Provide clear and actionable insights to support decision-making

3. Client Support & Delivery

  • Support ongoing client engagement and project execution
  • Assist in managing client requests and ensuring smooth delivery of outcomes
  • Help maintain high client satisfaction and responsiveness

4. Cross-Functional Collaboration

  • Work closely with internal global teams to deliver projects
  • Ensure seamless coordination across time zones and stakeholders
  • Support efficient execution of client deliverables in a remote setup

What We Are Looking For

  • 1–3 years of experience in consulting, research, recruitment, client servicing, or related fields
  • Strong proficiency in English (mandatory)
  • Strong communication and interpersonal skills
  • Analytical thinking and research capability
  • Ability to work independently in a remote, fast-paced, target-driven environment
  • Self-motivated, proactive, and detail-oriented mindset
  • Interest in consulting, markets, and business strategy

What We Offer

  • Competitive remuneration package, including attractive performance-based incentives. Team members exceeding their target can earn a high proportion of their monthly base salary in commissions, measured and paid quarterly
  • Fast career progression with our merit based promotion policy
  • Work in a collaborative, co-creation hub in the heart of Ho Chi Minh City
  • An environment that respects diversity and inclusion

Additional Information

  • Location: Ho Chi Minh City
  • Experience Required: 1–3 years
  • Language Requirement: English (professional level)
  • Employment Type: Full Time Role

Notes

  • Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.
  • All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.
  • Lynk is an equal opportunities employer.
  • This is a full time role.

Skills Required

  • 1-3 years of experience in consulting, research, recruitment, client servicing, or related fields
  • Professional-level English proficiency
  • Strong communication and interpersonal skills
  • Analytical thinking and research capability
  • Ability to work independently in a remote, fast-paced, target-driven environment
  • Self-motivated, proactive, and detail-oriented mindset
  • Interest in consulting, markets, and business strategy
  • Willingness to undergo a background check if hired
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The Company
100 Employees
Year Founded: 1984

What We Do

TSN (The Sports Network) is a Canadian sports media and broadcasting organization that delivers sports news, scores, analysis, video highlights, and live coverage of major professional and amateur leagues. Its digital platform, TSN.ca, serves as Canada’s Sports Leader, complementing television and streaming offerings with comprehensive coverage and programming focused exclusively on sports for Canadian audiences across multiple platforms and distribution channels.

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