Welcome to a workplace where everyone passionately believes in one purpose!
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.
- Efectuar la toma de servicios, teniendo en cuenta las actividades, tareas y registros descritos en el instructivo para la Toma de Servicios.
- Incentivar al cliente al consumo de servicios, demostrando conocimiento y presentando alternativas de servicios.
- Informar al supervisor de producción y personal de logística al Auxiliar de Logística, vía telefónica, los pedidos solicitados por el cliente.
- Verificar que todos los servicios se encuentren relacionados en la Planilla Control Producción diaria, el cuadro de programación diaria con su respectivo comprobante de abordamiento, a fin de garantizar su facturación.
- Informar y entregar al coordinador de Producción toda la información que sea necesaria, para la programación de servicios.
- Coordinar los servicios con el Auxiliar de Logística, para cumplir con las necesidades y requisitos del cliente.
- Informar al Auxiliar de Logística y personal de Rampa el aumento de los vuelos, cierres, comparando la salida de la Planta con el cierre dado por la Aerolínea.
- Generar y mantener la base de clientes que con frecuencia solicitan pedidos, a fin de comunicarse con ellos para conocer y/o confirmar sus necesidades y manejo de cotizaciones.
- Recibir del cliente sus inquietudes, sugerencias, quejas y reclamos y transmitirlas al jefe inmediato.
- Recibir y verificar toda la facturación generada en Plataforma y Planta, según el servicio solicitado.
- Brindar al cliente interno y externo un trato cordial y amable durante la toma de servicio.
Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!
What We Do
GCG is a leading strategic partner with 70 years of experience providing specialized solutions for airlines, airports, and enterprises. The company operates across 21 countries in the Caribbean and Latin America, boasting a robust workforce of over 5,000 skilled team members. GCG offers comprehensive solutions for various business needs, including Sky Dining, Airport Dining, Aviation Support, and Culinary services, all designed to provide personalized and elevated travel and culinary experiences. As a trusted partner, GCG is dedicated to enhancing the success of its clients and customers, positioning itself as the one-stop-shop for companies and organizations.
