What we offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
https://careers.evonik.com/en/about/meet-the-team/
RESPONSABILIDADES
- Realizar o atendimento e suporte aos clientes, assegurando agilidade e qualidade nas respostas;
- Acompanhar o ciclo completo dos pedidos, desde a entrada até a entrega ao cliente;
- Interagir com as áreas de Vendas, Supply Chain, Logística e Financeiro para garantir a execução eficiente dos processos;
- Monitorar entregas e atuar na resolução de ocorrências e reclamações;
- Manter atualizados os registros e informações dos clientes nos sistemas corporativos;
- Contribuir para o cumprimento dos indicadores de nível de serviço e satisfação dos clientes;
- Elaborar relatórios e acompanhar indicadores relacionados ao atendimento e à carteira de clientes;
REQUISITOS
- Ensino superior completo em Administração, Comércio Exterior ou áreas correlatas;
- Experiência em Atendimento ao Cliente;
- Boa comunicação e habilidade de relacionamento interpessoal;
- Conhecimento em processos administrativos e acompanhamento de pedidos;
- Experiência em empresas industriais ou multinacionais;
- Conhecimento de sistemas ERP (SAP);
- Inglês intermediário;
- Conhecimento de processos de logística e comércio exterior.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Joao Edison MirandaCompany is
Evonik Brasil Ltda.Skills Required
- Bachelor's degree in Administration, Foreign Trade, or related field
- Experience in Customer Service
- Good communication and interpersonal skills
- Knowledge of administrative processes and order tracking
- Experience in industrial or multinational companies
- Knowledge of ERP systems (SAP)
- Intermediate English
- Knowledge of logistics processes and foreign trade
Evonik Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Evonik and has not been reviewed or approved by Evonik.
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Healthcare Strength — The U.S. package consistently includes medical, dental, and vision coverage, supported by HSA/FSA and an Employee Assistance Program. Benefits information highlights robust health coverage alongside base pay.
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Retirement Support — Retirement offerings include a 401(k) and references to legacy pension and retiree medical for eligible groups, indicating depth beyond a basic plan. Company materials and postings emphasize retirement support as part of a comprehensive package.
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Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are listed across recent U.S. postings. These time‑off programs appear as core elements of the package.
Evonik Insights
What We Do
Evonik is one of the world’s leading specialty chemicals companies. While we don’t produce electric cars, aircraft, medications or 3D printers, Evonik is part and parcel of these and many other end products. That’s because we contribute the small things that make a big difference. We make electric car batteries perform better, aircraft greener, medications more effective and 3D printers more efficient. In short: We think beyond the bounds of chemistry to make the world a better place. Today and tomorrow. We are an international group with a workforce of over 32,000 people spread across more than one hundred locations. Our daily work is shaped by global concerns, such as sustainability, diversity and digitalization. In all our business decisions, we take the present and future generations into consideration. After all, being ready for tomorrow is our business. Interested in joining our global team? Our wide range of opportunities extends from creative and innovative research through international management all the way to production. Whether you’re studying, starting out in your career or a seasoned professional, come help us make the world a better place. For more information about careers at Evonik, go to: www.careers.evonik.com. #HumanChemistry Find our netiquette on: www.evonik.com/netiquette
