Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join our digital consumer banking offer Chase at our new JPMorganChase office in the heart of Berlin. In this exciting chapter of continued growth and expansion, we’re looking for a passionate Line of Business Anti-money Laundering & Financial Crime Escalations Specialist.
As an AML & Financial Crime Escalations Specialist in our KYC team, you lead critical reviews of escalated customer relationships and help us make clear, risk-based decisions that meet regulatory expectations. You analyze complex information from multiple sources, document outcomes with strong narratives, and bring stakeholders together to drive cases to resolution within service level agreements. You help us continuously improve our processes, quality, and ways of working as we grow our digital consumer banking business in Germany.
Job responsibilities:
- Analyze escalations related to financial crime and review customer relationships to determine appropriate next steps
- Assess information from internal and external sources and recommend clear outcomes to the Team Lead
- Summarize case findings in concise, well-structured written narratives for senior audiences
- Prepare forum materials and presentations for Line of Business Financial Crime forums
- Manage the end-to-end relationship review journey to ensure adherence to service level agreements
- Coordinate with internal stakeholders to obtain missing information and resolve gaps in escalation submissions
- Partner with first and second line teams (for example, Financial Crime Operations, Sanctions Compliance, and investigations teams) to align on case direction
- Escalate appropriately when risks cannot be cleared and require senior review and decisioning
- Support change initiatives by proposing and sharing process improvements and best practices
- Participate in knowledge-sharing and calibration sessions to strengthen consistency and quality across teams
Required qualifications, capabilities and skills:
- Relevant degree (for example in economics, finance, banking, business administration, engineering) or equivalent professional training/experience (including bank apprenticeship)
- ca. 2 years of experience in audit, compliance, financial crime, anti-money laundering, sanctions, customer due diligence, or related investigative/controlling roles in financial services or fintech
- Proven ability to perform analytical deep-dives and investigations to reach well-supported outcomes
- Experience reviewing customer risk profiles, risk indicators, and alerts and assigning risk levels using defined criteria
- Strong written and verbal communication skills to engage internal stakeholders and support regulatory-ready documentation
- Ability to synthesize complex information into clear, structured recommendations for decision-makers
- Strong stakeholder management skills and comfort working cross-functionally in a fast-moving environment
- Growth mindset with commitment to continuous learning and self-development
- Comfort operating in an ambiguous, evolving environment with changing priorities
- Proficiency in Microsoft Office (including creating clear documentation and presentations)
Fluent English
Preferred qualifications, capabilities and skills:
- Knowledge of German regulatory expectations and industry best practices for anti-money laundering and customer due diligence
- Experience with digital retail banking frameworks, products, or operating models
- Familiarity with customer screening tools and KYC (Know Your Customer) / onboarding platforms, databases, and workflows
- Understanding of payments and financial technologies within digital banking ecosystems
- Relevant certifications (for example ACAMS or similar)
- Fluent German
#ICBCareer
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.Skills Required
- Relevant degree or equivalent professional training/experience
- Approximately 2 years experience in audit, compliance, financial crime, AML, sanctions, CDD, or related investigative roles
- Proven ability to perform analytical deep-dives and investigations to reach well-supported outcomes
- Experience reviewing customer risk profiles, risk indicators, alerts, and assigning risk levels using defined criteria
- Strong written and verbal communication skills and ability to produce regulatory-ready documentation
- Ability to synthesize complex information into clear, structured recommendations for decision-makers
- Strong stakeholder management and ability to work cross-functionally in a fast-moving environment
- Growth mindset and commitment to continuous learning
- Comfort operating in an ambiguous, evolving environment with changing priorities
- Proficiency in Microsoft Office, including creating documentation and presentations
- Fluent English
- Knowledge of German regulatory expectations and AML/CDD best practices
- Experience with digital retail banking frameworks, products, or operating models
- Familiarity with customer screening tools and KYC/onboarding platforms
- Understanding of payments and financial technologies within digital banking ecosystems
- Relevant certifications (for example ACAMS)
- Fluent German
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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