Responsibilities
- Conduct market research of customer products, businesses, etc
- Analyze market trends, competitor activities, and consumer habits
- Report performance of Amazon sales and marketing campaigns against ROI and other key performance indicators
- Communicate frequently with clients and coworkers via phone calls and emails (occasional in-person meetings), including client executive and leadership teams
- Work directly with photographers, graphic designers, and content writers to ensure deadlines and quality standards are met
- Design, communicate and execute complex business strategies aligned with client goals
- Action-oriented and adaptable to support/resolve ad hoc customer needs as they arise on different marketplaces
- Able to oversee multiple tasks for a customer and partner with internal teams to finalize
- Uncover new opportunities and direct your customers to optimize their supply chain and logistics so that they can hit realistic goals in growing their Amazon business
- Drive a wholistic approach to growing a customer’s Amazon business by understanding, assessing, and guiding off-Amazon activity to positively influence consumer purchasing
- See strategic opportunities to push the brand partner deeper into the BBE ecosystem by engaging them in new sales opportunities and services such as one-time creative projects and DSP advertising
- Collaborate with clients and internal teams to create and implement premium branding on Amazon driven by consumer behavior insights using all available media such as A+ content, Stores, Posts, and DSP custom creative.
- Expertly influence and manage complex projects for the brand, removing bottlenecks and ensuring deadlines are met and we exceed client expectations.
- Bring diverse experience and expertise to align with clients and help them navigate complex business challenges in their eCommerce business
- Serve as a subject matter expert with internal and external vendors and partners. You are the “go to” person for all things Amazon and are up to date on new features and changes and how they affect or benefit the business.
Requirements
- Excellent verbal and written communication skills with internal and external partners
- Ability to learn and perform tasks to BBE standards, leveraging all tools and systems needed to perform the job accurately and on time, including Pacvue, Helium 10, Excel, Powerpoint, Google Suite
- Clearly presents strategic action plans to get the customers to where they want to go
- Follows up on all projects and tasks and ensures that all key stakeholders are informed
- Follows established processes with attention to detail and extreme organization
- Able to manage multiple projects and priorities and meet deadlines on time
- Hard-working and focused while in an energetic environment. Is intentional with managing their time.
- Clear ability to communicate complex customer needs to internal teams
- Ability to deal with complex businesses comfortably
- History of making good decisions and is sought after for advice and solutions
- Knowledge and insight into the e-commerce industry and is aware of how strategies and tactics work in the marketplace
- Relatable to a myriad of people and builds rapport quickly
- Proficient at establishing clear direction and is well organized
- Able to create clear competitive and breakthrough strategies and plans.
- Ability to communicate well and comfortably with executive teams including CEOs and VPs.
- Experience being a peer influencer in an organization that leads by doing
- Capable of standing alone and championing ideas they know are right
- Skillfully navigates through tough situations by gaining trust quickly, building key relationships, and acting diplomatically
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What We Do
Buy Box Experts is a marketing agency for medium to large online sellers, as well as investors of businesses selling on Amazon. We provide website owners and Marketplace sellers with strategic and technical expertise to increase sales velocity profitability. By helping management teams develop better models for product acquisition and distribution while also providing ground-level training and technical expertise for their staff, we’ve helped many sellers streamline their businesses and increase their sales volume exponentially.
Our Marketplace Services Division utilizes a strategy designed to maximize a client’s products exposure, reduce order cancellations and increase positive customer feedback. At the core of the Marketplace Optimization strategy is data collection and analysis. We identify poor performing signals and then correct problems and enhance marketplace visibility to increase marketplace-referred sales.
Our BBE Programmatic advertising solutions drive sales velocity and brand exposure for our client brands. Developing shopper profiles and exposing unique-to-Buy Box Experts targeting options and media gives our brand campaigns a leg up on the competition. With a laser focus on marketplace sales velocity and profitability, the BBE platform crunches data for optimization, leveraging dozens of signals and performance indicators to fine-tune campaign performance.
BBE’s recent accolades include making the Inc. 5000 of America’s fastest growing companies, ranking #49 in the Utah 100, Comparably’s Top 20% in Diversity, and earning the 2021 Transformative CEO from the CEO Forum.
