AM Staffing Coordinator

Posted 3 Days Ago
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Markham, ON, CAN
In-Office
50K-50K Annually
Entry level
Kids + Family • Professional Services
The Role
Coordinate morning childcare staffing by matching supply educators to open shifts, maintaining availability and qualification records, communicating with staff, preparing new hire packages, administering rewards, and producing Excel reports. Monitor attendance and performance, address client feedback, and collaborate with the Client Care Coordinator to fulfill urgent and planned staffing needs.
Summary Generated by Built In
About Sentient HR

Sentient HR Services Empowers Educators by connecting passionate childcare professionals with rewarding opportunities. We specialize in supply staffing, temporary placements, and permanent hires for the childcare industry.

Serving over 500 childcare centres across the GTHA and Ottawa, we pride ourselves on building trusted partnerships, delivering exceptional client service, and supporting over 600+ Early Childhood Assistants (ECAs), Assistants, and Registered Early Childhood Educators (RECEs).

Our culture values integrity, growth, collaboration, and making an impact.

Position Overview

As the AM Staffing Coordinator, you will be the primary contact for supply staff in the mornings, ensuring childcare centre shifts are filled quickly and accurately. This role blends relationship management with administrative precision - understanding each educator’s availability, strengths, and preferences to make timely, effective matches.

You will also lead our Sentient PERKS rewards and recognition program, track performance data, and produce Excel-based reports. This is a fast-paced, people-focused position with a mix of scheduling, communication, and engagement responsibilities.

Key Responsibilities
  • Match available supply staff to open shifts at childcare centres in real time.

  • Maintain updated records of staff availability, profiles, and qualifications in our scheduling software.

  • Lead staff communications via phone, e-mail, and text.

  • Track, prepare, and distribute new hire packages.

  • Administer the Sentient PERKS rewards program, including incentive planning.

  • Complete accurate, timely reports using Microsoft Excel and internal systems.

  • Monitor staff performance, track attendance, and address client feedback.

  • Collaborate with the Client Care Coordinator to meet urgent and planned staffing needs.

Qualifications
  • Post-secondary education required (degree or college diploma preferred).

  • Previous experience in staffing, scheduling, customer service, or administrative coordination.

  • Early Childhood Education (ECE/RECE) background is an asset.

  • Intermediate skills in Microsoft Word and Excel.

  • Strong verbal and written communication skills.

  • Ability to work independently, prioritize tasks, and adapt to urgent staffing needs.

  • Strong relationship-building skills and a people-first approach.

Why Join Sentient HR?
  • Competitive salary: $50,000/year.

  • Two weeks + 8 days paid time off.

  • Comprehensive health and dental benefits.

  • Work with a collaborative, values-driven team.

  • Opportunities for professional growth and development.

  • Play a key role in supporting educators and childcare centres across Ontario.

Sentient HR Services Inc. is committed to accessibility, equity, and inclusion. We welcome applications from all qualified candidates and provide accommodations during the recruitment process as required by the Accessibility for Ontarians with Disabilities Act (AODA).

Skills Required

  • Post-secondary education
  • Degree or college diploma
  • Previous experience in staffing, scheduling, customer service, or administrative coordination
  • Early Childhood Education or Registered Early Childhood Education background
  • Intermediate Microsoft Word and Microsoft Excel skills
  • Strong verbal and written communication skills
  • Ability to work independently, prioritize tasks, and adapt to urgent staffing needs
  • Strong relationship-building skills and a people-first approach
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The Company
350 Employees
Year Founded: 2003

What We Do

Sentient HR Services connects communities of child care centres with compassionate child care workers. Founded in 2003, the Markham-based company provides staffing and recruitment services for the child-care sector, along with training and development, human-resource consulting, and interview support. Its workforce solutions help centres meet staffing demands across Ontario, including recruiting, interviewing, onboarding, and supplying early-childhood educators and related personnel.

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