Allergy Administrative Assistant/Authorization Specialist - Cherry Hill
Job Description:
ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full-time Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill office.
Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
Hourly: $21/hr
Requirements:
Obtain, review and input insurance authorization and referrals prior to patient services
Monitor and track patient authorizations
Inform offices of status of authorizations including expired dates
Work with patients to educate them on their benefits information
Explain to patients why some services are covered and some are not
Help patients understand deductibles, co-insurance and copays
Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints
Enter data in the Electronic Health Records
Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies
Assist office with tasks and patient calls
Other duties as assigned
Qualifications:
Experience working with insurance companies
Knowledge of different types of coverage and policies
Strong computer, data entry skills
Empathy and compassion to give support to patients
Attention to detail and problem-solving skills
Customer service skills and telephone etiquette
High school diploma or GED
Professional demeanor and appearance
Preference to candidates with at least one or two years working in a healthcare or billing setting.
Working knowledge of medical terminology, CPT codes and ICD-10 a plus.
Schedule:
Monday - Friday 8:30AM - 5:00PM
Hybrid: 3 days onsite in Cherry Hill, 2 days remote
We offer a competitive salary with a comprehensive benefits package including:
- Medical, Dental, and Vision insurance
- Company‑paid long‑term disability
- Flexible Spending Account (FSA)
- Company‑paid life insurance and voluntary life insurance
- 401(k)
- Pet insurance
About ENT and Allergy Associates (ENTA)
ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.
Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.
Our comprehensive services include:
- Adult and Pediatric ENT and Allergy
- Voice and Swallowing
- Advanced Sinus and Skull Base Surgery
- Facial Plastics and Reconstructive Surgery
- Treatment of Inner Ear Disorders and Dizziness
- Asthma-related services
- Diagnostic Audiology and Hearing Aid Dispensing
- Sleep and CT Services
ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- High school diploma or GED
- Experience working with insurance companies
- Knowledge of different types of insurance coverage and policies
- Strong computer and data entry skills
- Empathy and compassion when supporting patients
- Attention to detail and problem-solving skills
- Customer service skills and telephone etiquette
- Professional demeanor and appearance
- One or two years of healthcare or billing experience
- Working knowledge of medical terminology, CPT codes, and ICD-10
What We Do
ENT & Allergy Associates is the nation’s largest ear, nose, throat, allergy, and audiology practice. Formed in 1998 through the merger of several physician groups, it operates 60–80+ offices across New York, New Jersey, Pennsylvania and Texas with 450+ clinicians and ~1.6–1.7K staff. The group provides comprehensive, evidence‑based ENT, allergy, audiology and related surgical and diagnostic services focused on clinical excellence and coordinated patient care.
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