All staff Pulse Project manager

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Netherlands
Remote
4K-6K Annually
Junior
Social Impact
The Role
Leads the All-Staff Pulse Survey across MSF offices and country programs, coordinating planning, communications, governance, analysis, reporting, follow-up, and evaluation. Develops dashboards, monitoring tools, and action-tracking systems to convert staff insights into organizational priorities and improvements. Facilitates collaboration among People & Culture, safeguarding, DEI, operational teams, and stakeholders while supporting accountability, organizational learning, continuous improvement, and long-term survey sustainability.
Summary Generated by Built In

At MSF Netherlands (OCA), the People & Culture department (+/- 85) is a human-centered function that actively supports MSF's primary work, delivering healthcare to all.  We focus on organizational culture, staff well-being, adaptive learning and accountability, grounded in the belief that embracing the human factor is key to meaningful change. With a global workforce mindset, we prioritize trust and simplicity across our three Centers of Expertise: Culture & Change, People Experience, and Talent & Learning. Our People & Culture teams are supported by a team of 3 dedicated People Partners. Together, we aim to shape a culture where people thrive and purpose drives action. 

Culture and Change 
The Culture and Change team fosters a safe, inclusive and supportive work environment. This function includes the Diversity, equity and inclusion, staff health, case management for staff related issues,  organizational culture, staff monitoring and change management teams. We provide expert guidance on complex workplace matters and lead initiatives that strengthen psychological safety, adaptive learning, well-being, good management practices and accountability, across MSF OCA. 

We are currently looking for a:

                                                  Project Lead All-Staff Pulse Survey (20-32hrs)

                                                               Amsterdam/other MSF office



Are you passionate about making MSF a better place to work for? Do you enjoy working with data, understanding what staff are experiencing, and bringing people together to turn findings into practical improvements? Then this could be the role for you.

As Project Lead All-Staff Pulse Survey, you will lead the design, implementation, monitoring, and progressive scale-up of the OCA All-Staff Pulse Survey across all staff in HQ, Hub Offices, and Country Programs. The Pulse is a light organizational monitoring system designed to identify staff concerns, guide priorities, and support concrete organizational responses. In this role, you will help ensure that staff insights lead to concrete action, stronger accountability, and continuous organizational learning.

You will coordinate the full pulse survey cycle, from planning and communication to analysis, reporting, coordinated follow-up and evaluation. You will work closely with SHU, Safeguarding, DEI, People Partnering, departments, and operational stakeholders to review findings, identify priorities, activate appropriate support and monitor agreed actions.


You will also play a key role in developing dashboards, monitoring reports, and action-tracking systems, helping teams and management translate findings into clear priorities and improvement initiatives. Through your work, you will contribute to a more responsive, learning-oriented, and sustainable organization.


In this role, you will

  • Lead the implementation and scale-up of the All-Staff Pulse Survey
  • Coordinate governance and accountability processes across HQ, Hubs, and Country Programs
  • Manage survey planning, communication, reporting, and follow-up
  • Develop and maintain dashboards, monitoring tools, and action-tracking systems
  • Support data-informed prioritization and decision-making
  • Facilitate collaboration across specialist teams and operational stakeholders
  • Capture lessons learned and strengthen continuous improvement
  • Contribute to long-term sustainability, governance, and resource planning

You bring

  • A Bachelor’s or Master’s degree in a relevant field, such as Monitoring & Evaluation, Project Management, Organizational Development, HR, Psychology, Public Health, or Social Sciences or equivalent relevant experience.
  • At least 2 years of experience in project or program management
  • Experience coordinating cross-functional or transversal initiatives
  • Experience with surveys, monitoring systems, data analysis, reporting, or dashboards
  • An analytical and M&E mindset, with the ability to translate findings into priorities, recommendations and follow-up actions.
  • Strong understanding of governance, stakeholder coordination, and organizational learning
  • Interest in staff well-being, psychological safety, adaptive learning and improving organizational practices.
  • Fluency in English is a must, French highly desirable

Experience in a humanitarian, NGO, or international operational environment

What we offer  

  • A fixed-term, 1 year contract with renewal option.
  • Flexible working arrangements: Preferably 80% (32 hours/week), with lower part-time arrangements negotiable.
  • Flexible duty station: Amsterdam or another eligible OCA-linked MSF office (European capitals, Amman, Nairobi or Colombo), preferably in a time zone close to CET/CEST. Regular travel to Amsterdam and field visits are required. Location is subject to employment eligibility and applicable regulations.
  • Gross monthly salary between € 4,269 – € 5,877 scaling within the range depending on experience, if working from Amsterdam office. In other offices, local salary scales apply  
  • 30 days annual leave (full-time) plus 8% holiday allowance.  
  • A competitive pension scheme. 
  • Commuting allowance.  
  • Access to a large variety of internal training. 
  • An inclusive workplace with colleagues from around the globe. 

 

Application & Information 

If you believe you are the candidate we are looking, we welcome you to apply directly via our website and upload a letter of motivation and CV (in English).  

The closing date for application is November 8, 2026  

In case you have any questions about the recruitment process please reach out to Auke Walburg (Recruiter) at [email protected]



Skills Required

  • Bachelor's or Master's degree in Monitoring and Evaluation, Project Management, Organizational Development, Human Resources, Psychology, Public Health, Social Sciences, or equivalent relevant experience
  • At least 2 years of experience in project or program management
  • Experience coordinating cross-functional or transversal initiatives
  • Experience with surveys, monitoring systems, data analysis, reporting, or dashboards
  • Analytical and monitoring and evaluation mindset, with ability to translate findings into priorities, recommendations, and follow-up actions
  • Understanding of governance, stakeholder coordination, and organizational learning
  • Interest in staff well-being, psychological safety, adaptive learning, and improving organizational practices
  • Fluency in English
  • Fluency in French
  • Experience in a humanitarian, NGO, or international operational environment
  • Eligibility to work in the selected duty station
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The Company
67,000 Employees
Year Founded: 1971

What We Do

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international medical humanitarian organization. It provides needs-based medical assistance to people affected by conflict, epidemics, disasters, and social exclusion in more than 70 countries. Guided by medical ethics and independence, impartiality, and neutrality, MSF’s teams include medical, logistical, and administrative personnel, many recruited locally, while also speaking out about patients’ experiences.

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