About this role
Job Summary:
The Value Delivery function within Aladdin Client Engagement (ACE) is responsible for helping clients maximize the value of their Aladdin investment through deep workflow expertise, data driven insights, and hands-on partnership across functional stakeholders at enterprise clients.
As part of the ACE organization, you will serve as a consultative partner, bridging client needs with Aladdin’s capabilities, while also acting as a culture carrier and team multiplier within ACE. You will oversee strategic client initiatives, drive adoption of Aladdin functionality, and ensure clients achieve measurable outcomes aligned to their business and investment objectives—balancing continuous learning of new tools, processes, and operating models with highquality client engagement and people leadership.
We are seeking a dynamic and experienced Director to join our Aladdin Client Engagement (ACE) team in support of our growth in the Asia Pacific region. The role will play a pivotal role in bolstering execution of regional client initiatives with scale, while actively contributing to team development, cultural cohesion, and talent growth within APAC ACE.
Key Responsibilities
Strategic Client Value Delivery
Act as a trusted advisor to senior stakeholders across Front Office, Trading & Operations, and/or Private Markets, helping translate business priorities into actionable Aladdin solutions. Identify opportunities to deepen adoption, improve workflow efficiency, and unlock commercial value. Lead or contribute to strategic client change programs leveraging deep hands-on expertise in Aladdin and/or eFront to drive measurable business impact.
Industry and Workflow Expertise
Provide thought leadership across the investment lifecycle, drawing on global engagement patterns and industry best practices. Partner with clients to diagnose workflows and identify opportunities for optimization and commercial product adoption, while continuously building personal capability across new tools, data structures, and evolving operating models.
Client Relationship Engagement & Governance
Partner with sales teams to align Value Delivery strategy with multiyear client roadmaps. Proactively track and surface client sentiment, adoption trends, and escalations. Support Aladdin governance models through ongoing book of work reviews and strategic relationship engagements, balancing delivery execution with thoughtful relationship management and stakeholder communication.
Product & Innovation Advocacy
Serve as a client liaison to evolve Aladdin product roadmap priorities and accelerate impactful delivery for APAC markets. Educate clients on Aladdin capabilities and provide structured feedback loops, while demonstrating adaptability and curiosity in learning new product capabilities, workflows, and delivery approaches.
Team, Culture, and Capability Development
Contribute actively to building a strong, inclusive, and high-performance ACE culture in APAC. Support the development of junior team members through knowledge sharing, coaching, and role modeling. Demonstrate the ability to balance individual delivery accountability with team level outcomes, helping ACE scale through collaboration, shared standards, and continuous improvement
Attributes
Strategic thinker with strong business acumen and the ability to operate effectively in evolving environments.
Demonstrated capability to build and sustain trusted client relationships while simultaneously investing in team development and cultural cohesion.
Comfortable balancing hands-on delivery, continuous learning of new tools and processes, and people centric leadership.
Highly motivated, results oriented, and able to work independently while contributing meaningfully to collective team outcomes.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Top Skills
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
