You define how process transformation work gets done within your industry or function — setting the methodology, governing quality, and making sure every engagement reflects deep domain expertise as well as the right delivery standard. You manage and develop your team, coach senior specialists on what good looks like in your domain, and connect with technology and delivery partners to make sure the process and platform work fit together.
You've made AX Design, the intersection of human, agent, and process part of the team's methodology — you've worked out how to apply it in your domain context, and you coach your team on what human+AI agent experience design looks like in practice.
THE WORK
Embed AI into future state design for clients as well as in ways of working for your full workstream using the appropriate AI tools and creating agents strategically to aid in deliverable creation.
Define the process redesign standard for your industry or function — the method the team uses to assess domain forces, specify future-state processes, integrate AI, and design operating model changes — and govern its application across all engagements in your area.
Determine the client facilitation approach: discovery workshop methodology, recommendation presentation standards, and approval governance.
Define the benchmarking and transformation roadmap methodology the team applies.
Determine how domain expertise and functional playbook methodology are applied consistently across the team's portfolio of engagements.
Manage client stakeholder facilitation activities — discovery workshops, recommendation presentations, and day-to-day relationship management.
Approve final process designs before client delivery.
Manage and develop direct reports; coach senior specialists on process redesign, domain application, and senior leadership presentation.
Connect with technology and delivery partners to make sure process design and platform work fit together on joint deliverables.
Define how AX Design is embedded in the team's domain methodology — establishing the standard for how AI agent experiences are specified, reviewed, and validated within process transformation deliverables across all engagements.
#LI-EU
EDUCATION
Bachelor's Degree or equivalent
BASIC (REQUIRED) QUALIFICATION
Experience in process excellence, process redesign, or management consulting
Deep industry expertise in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources), with the ability to apply it to transformation methodology design
Experience managing and developing team members in a consulting environment
Proven track of building, evaluating, and scaling AI-enabled solutions into client work with the ability to explain how AI addresses business problems
Previously been facilitating client workshops and presenting to senior leadership
Strong executive communication and facilitation skills
PREFERRED QUALIFICATION
Demonstrated ability to define and govern team methodology across a portfolio of client engagements
Familiarity with process mining, digital twin, or AI-assisted design tools for process validation
Experience contributing to business development, leadership proposal and facilitating client workshops
Demonstrated ability to embed AI Design into team delivery standards — governing how AI agent experiences are specified and validated across process transformation engagements
Understand AI partner ecosystem and help clients navigate complex technology choices
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Bachelor's Degree or equivalent
- Experience in process excellence, process redesign, or management consulting
- Deep industry expertise in at least one domain (e.g., Banking, Insurance, High Tech, Health, Life Sciences, Consumer Goods, Energy, Utilities, etc.)
- Experience managing and developing team members in a consulting environment
- Proven track record of building, evaluating, and scaling AI-enabled solutions into client work
- Ability to explain how AI addresses business problems
- Previously facilitated client workshops and presented to senior leadership
- Strong executive communication and facilitation skills
- Demonstrated ability to define and govern team methodology across a portfolio of client engagements
- Familiarity with process mining, digital twin, or AI-assisted design tools for process validation
- Experience contributing to business development, proposals, and facilitating client workshops
- Demonstrated ability to embed AI Design into team delivery standards and validate AI agent experiences
- Understanding of the AI partner ecosystem and ability to advise on technology choices
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
