The Role
Lead client advisory, solution design, delivery, and productization of AI-powered workflows and automation. Build GenAI solutions, integrations, document-processing systems, and secure knowledge assistants across business platforms. Develop reusable accelerators and service offerings, monitor production performance, improve accuracy and cost, and identify new client opportunities. The role requires hands-on experience with LLMs, RAG, agent frameworks, APIs, Python or TypeScript, business systems, AI security, and production deployment.
Summary Generated by Built In
About us
About the role
Requirements
Qualifications
Umbrella brings specialist firms together under one roof, covering strategy, digital transformation, data and AI, and IT infrastructure, cloud and security. Our clients get one partner who is accountable for their whole transformation, from strategy through to execution.
We’re looking for a Solution Engineer to join our AI practice and help clients use AI and automation to solve real business problems and turn successful solutions into repeatable offerings. The role combines client advisory, hands-on delivery and productization, working across teams to shape how we deliver.
This is an active opportunity, looking to hire immediately in India. This is a remote role.
Client advisory & pre-sales:
- Lead discovery with business/technical stakeholders.
- Identify and prioritize automation opportunities
- Assess data, systems and security readiness; build demos/POCs and support solution scoping.
Solution design & delivery:
- Design, build and support AI-powered workflows and integrations across ERP, CRM, e-commerce and Microsoft 365. Deliver document processing for invoices, POs, shipping documents and contracts; build secure knowledge assistants grounded in client content
- Implement human review, audit trails and security controls.
Productize the work:
- Convert recurring client needs into packaged services, reusable accelerators, discovery/assessment methods, reference architectures, repeatable implementation plans, and clearly defined deliverables/outcomes.
Ongoing improvement:
- Monitor production solutions for accuracy, usage and cost; tune and improve solutions and identify new opportunities with clients.
Qualifications
- 5+ years in solution engineering, technical consulting, software or data engineering, including 2+ years building GenAI/automation solutions in production.
- Hands-on experience with LLMs (OpenAI, Anthropic Claude, Azure OpenAI or similar), prompt design, RAG and agent frameworks.
- Experience deploying and operating agent harnesses such as Hermes Agent, OpenClaw, Claude Code or similar—including tools, skills, memory, business-system connections and secure production operation.
- Strong integration skills with APIs, Python or TypeScript, and business systems such as ERP, CRM and Microsoft 365.
- Track record of turning one-off project work into repeatable services, accelerators or delivery methods.
- Understanding of AI security/privacy, including Canadian requirements such as PIPEDA and Québec’s Law 25.
- Strong communication skills with the ability to explain technical concepts to non-technical and executive audiences.
- Comfortable working independently and owning delivery end-to-end.
Nice to Have
· Microsoft Copilot Studio, Azure AI Foundry, Power Automate, AWS Bedrock or n8n.
· Document AI experience (Azure AI Document Intelligence or Google Document AI).
· Experience building service offerings in consulting or managed-services environments.
· Certifications such as Azure AI Engineer or AWS Machine Learning.
What we offer
· Varied client work across industries.
· Real influence over how our offerings are designed and delivered.
· Access to specialists in strategy, data, digital and security.
Umbrella is an equal opportunity employer. We welcome applicants of all backgrounds, and accommodation is available on request throughout the hiring process.
Skills Required
- 5+ years of experience in solution engineering, technical consulting, software engineering, or data engineering
- 2+ years building GenAI or automation solutions in production
- Hands-on experience with LLMs such as OpenAI, Anthropic Claude, or Azure OpenAI
- Experience with prompt design, RAG, and agent frameworks
- Experience deploying and operating agent harnesses such as Hermes Agent, OpenClaw, or Claude Code
- Experience integrating tools, skills, memory, and business-system connections securely in production
- Strong integration skills with APIs, Python or TypeScript, ERP, CRM, and Microsoft 365
- Track record of converting one-off project work into repeatable services, accelerators, or delivery methods
- Understanding of AI security and privacy, including PIPEDA and Quebec Law 25
- Strong communication skills for technical, non-technical, and executive audiences
- Ability to work independently and own delivery end-to-end
- Experience with Microsoft Copilot Studio, Azure AI Foundry, Power Automate, AWS Bedrock, or n8n
- Document AI experience with Azure AI Document Intelligence or Google Document AI
- Experience building service offerings in consulting or managed-services environments
- Azure AI Engineer or AWS Machine Learning certification
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The Company
What We Do
Umbrella Incorporated is a collective of specialized technology and consulting companies focused on helping organizations modernize, scale, and transform through digital innovation. They empower enterprises to navigate market changes through strategic transformation across research, strategy, finance, operations, marketing, digital commerce, and technology infrastructure, providing end-to-end solutions that build competitive advantage and deliver measurable business outcomes.
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