AI Transformation Technical Analyst – Build the Bots Behind the #PixiGlow
Pixi HQ – Century City, Greater Los Angeles (5 days on-site)
About Pixi
Pixi is a global beauty brand known for effortlessly enhancing natural beauty through innovative skincare and colour cosmetics. With roots in London and a growing international presence, we are on a mission to make every moment glow. Our team is passionate, nimble, and driven by creativity, technology, and operational excellence.
Your Mission
As the first Technical Analyst on our AI Transformation Team, you’ll design, build, and launch the workflows and bots that power Pixi’s next stage of growth. You’ll partner with business leaders to automate processes, create intelligent agents, and deliver real-world value—fueling 3–4 new bots every month.
What You’ll Own
- Workflow Design & Build – Create end-to-end automations across CRM, e-commerce, and internal systems using AI tools and low/no-code platforms.
- Bot Development – Build and deploy bots (in customer service, influencer management, operations, and marketing) that drive measurable impact.
- Integration Engineering – Connect APIs and data pipelines between platforms like NetSuite, Kustomer, Shopify, and external tools.
- Testing & QA – Design regression tests, monitor performance, and refine workflows for accuracy, reliability, and compliance.
- Analytics & Reporting – Create quick dashboards (SQL, Sheets, Looker Studio) to monitor bot adoption and ROI.
- Enablement & Handover – Write SOPs, deliver Loom walk-throughs, and train business users to work with AI tools confidently.
Who You Are
- 3–5 years in technical analysis, automation engineering, or AI workflow development (preferably in e-commerce or CX).
- Proficient in APIs, JSON, SQL, and low/no-code platforms (Zapier, n8n, Make, UiPath, etc.).
- Hands-on experience building or integrating AI/LLM solutions (OpenAI, Claude, or similar).
- Strong problem solver who enjoys translating business needs into scalable technical solutions.
- Able to communicate complex technical concepts clearly to non-technical teams.
- Bonus: Experience with NetSuite, Shopify, or CRM platforms; Lean/Six Sigma training.
Our Team
- Lean, fast, entrepreneurial, and growing.
- Builders first—we design AI that solves real business challenges.
- Mission-driven: shaping the AI blueprint at a beloved beauty brand.
- Skills you’ll gain: end-to-end automation delivery, AI/LLM deployment, integration design, change enablement.
✨ This is your chance to turn AI ideas into production bots that scale a global beauty brand.
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What We Do
Pixi is an international beauty brand renowned for its natural, skin-loving, youth-enhancing, multi-tasking colour and skincare products, including the iconic and award-winning Glow Tonic.
Founded by makeup artist and beauty industry veteran, Petra Strand, the company launched over 20 years ago in its first flagship boutique in Soho, London. Petra sought to create easy-to-use products with beneficial botanicals, beautiful textures and flawless finishes. She wanted everyone to experience luxurious products at an accessible price point. Her mission today remains the same: simply to bring out the natural beauty in everyone – to make people look like themselves, only better. Flawless in a few fuss-free minutes – that's what Pixi is all about!
With offices in Los Angeles, London and Singapore, Pixi has grown to become an established and globally recognized beauty brand that is still independent and family-owned. The brand has two flagship boutiques in London and Los Angeles, and is currently available online and in select retail stores in over 50 countries.
