AI Technical Architect

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

IT Technical & Support Services

Overview of Position:

The AI Technical Architect will be a key member of our Data Services Team and will be a key influencer in the design and deployment of artificial intelligence and machine learning solutions across our healthcare system. This role, as an individual contributor, is responsible for translating business and clinical challenges into AI-driven opportunities, leveraging enterprise data (including Epic, Workday and Microsoft Fabric) to deliver predictive analytics, automation, and decision-support solutions. The AI Architect will partner closely with the Program Manager, Data Architects, Engineers, and clinical/business stakeholders to identify use cases, design scalable AI architectures, and operationalize models within secure and compliant environments. The AI Architect will focus on model design, deployment, and operationalization, while collaborating with Data Architects for data sourcing and pipeline integration. The ideal candidate combines deep knowledge of AI/ML frameworks and cloud-based AI services with the ability to guide leaders and end users through the adoption of advanced technologies that improve patient outcomes, operational efficiency, and workforce productivity.

ESSENTIAL DUTIES
Technical Skills 
•    Design and deploy scalable, secure AI/ML solutions for healthcare applications. 
•    Translate business and clinical requirements into AI/ML architecture. 
•    Leverage Microsoft Azure AI Services (Cognitive Services, Machine Learning Studio, Azure OpenAI) and related tools (Fabric, Data Factory, Synapse) to develop cloud-based solutions. 
•    Integrate and analyze data from Epic (Clarity, Caboodle) and other clinical/operational sources. 
•    Collaborate with Enterprise Data Architect to ensure high-quality and compliant data pipelines are aligned with interoperability standards (FHIR, HL7). 
•    Develop and deploy models using Python, R, TensorFlow, PyTorch, Scikit-learn, or similar frameworks. 
•    Implement CI/CD pipelines and MLOps workflows for model deployment, monitoring, and lifecycle management. 
•    Ensure compliance with HIPAA, PHI, and responsible AI practices (explainability, bias mitigation, transparency). 
•    Coordinate vendor engagement and contract management through a shared collaboration with the Enterprise Data Architect and/or AI Program Manager. 

Project and Process Management  
•    Individual Contributor (IC) on our Intelligent Automation Team working closely with the Program Manager or Project Managers on AI and automation projects from concept to production, applying Agile methodologies (Scrum, Kanban). 
•    Define technical scope, objectives, milestones, and deliverables while working with your direct manager who will manage resources and dependencies across IT, clinical, and business teams. 
•    Work with the Program Manager on iterative sprints for prototyping, validation, and production readiness; conduct demos, participate in retrospectives, and assist with sprint planning. 
•    Identify technical project risks (e.g., adoption, data quality, compliance) and develop mitigation strategies. 
•    Establish and maintain best practices for AI/ML development, change management, and operational documentation using a common repository, like ServiceNow knowledgebase, for documentation to insure transparency and accessibility. Collaboration with the Enterprise Data Architect to develop unified standards for documentation 

Collaboration and Communications 
•    Serve as the technical liaison between AI teams, business units, clinical leadership, IT, and external vendors. 
•    Facilitate workshops, discovery sessions, and requirements gathering to align goals and priorities. 
•    Translate complex AI/ML concepts into accessible language for non-technical stakeholders. 
•    Foster collaboration and workflow adoption across clinical, operational, and technical teams. 
•    Provide training, mentorship, and communication to increase AI literacy and user trust. 
•    Document solution designs, governance frameworks, and lessons learned; communicate progress and outcomes in clear, actionable terms. 
•    Work collaboratively with Epic resources, Application Build Teams and other resources to implement Epic’s offerings of AI/ML as a software feature.   

Analytical and Problem Solving 
•    Analyze clinical, operational, and business processes to identify AI opportunities and evaluate ROI. 
•    Translate ambiguous requirements into clear technical specifications and validate complex datasets. 
•    Diagnose workflow inefficiencies and perform root cause analysis to guide solution design. 
•    Optimize algorithms, models, and processes for accuracy, efficiency, and clinical relevance. 
•    Monitor deployed solutions for issues or drift and recommend improvements based on performance and feedback. 
•    Provide analytical recommendations for leadership and assess risks associated with AI adoption. 

Adaptability and Continuous Learning 
•    Stay current with AI/ML frameworks, cloud services, and healthcare technology trends. 
•    Collaborate with the Enterprise Data Architect and IT Leadership to develop a unified roadmap for technology evaluation and adoption, with joint sign-off. 
•    Adapt to shifting priorities, evolving data landscapes, and unexpected challenges. 
•    Participate in ongoing training and certifications; encourage team members to do the same. 
•    Promote a culture of experimentation and innovation while managing risk responsibly. 

Leadership and Mentoring 
•    Provide technical guidance and oversight for AI/ML solution design, deployment, and operationalization. 
•    Mentor and coach team members to foster professional growth, continuous learning, and best practices adoption. 
•    Lead cross-functional AI projects, ensuring alignment with organizational goals and clear prioritization. 
•    Champion AI adoption across clinical and operational teams, influencing stakeholders toward data-driven approaches. 
•    Establish and promote standards, guidelines, and reusable components for AI/ML projects. 
•    Partner with leadership to define AI strategy and roadmap, fostering innovation, accountability, and ethical AI practices.

QUALIFICATIONS

1.    Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Information Technology, or a related field. An equivalent combination of education, certifications, and experience will be considered. 
2.    Six (6) years of experience in solution architecture, data science, or AI/ML engineering, preferably within healthcare or other regulated industries. 
3.    Proven experience designing and deploying AI/ML solutions using cloud platforms (Azure strongly preferred). 
4.    Experience working with clinical and operational data from Epic (Clarity, Caboodle) or similar healthcare systems. 
5.    Demonstrated success in operationalizing AI models into production environments with MLOps practices. 
6.    Experience collaborating with cross-functional teams (clinical, business, IT, and executive leadership) to identify and deliver AI use cases. 
7.    Vendor and technology evaluation experience, with a track record of guiding adoption of emerging AI tools.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values: 
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    May work in an office setting.
2.    No routine exposure to blood, body fluid or tissues, but may require performance of unplanned tasks where exposure could occur.
3.    Ability to sit, stand, push, pull, and bend.
4.    Ability to sit for extended periods of time.
5.    Ability to lift 10 pounds to waist level.
6.    Uses computer and other office machines.
7.    Close up and peripheral vision abilities.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.