AI Superhero - AI Implementation Manager - Marketing, Sales, and Support

Are you the kind of person who always finds ways to make life a little easier with clever hacks and smart tools? Do you get a thrill from turning ideas into real solutions that make things faster, smarter, and just plain better? If so, Veo wants you to be our next AI Superhero. 

We're looking for someone who lives to experiment, a natural problem-solver who can’t help but think up new ways to automate, streamline, and simplify. If you’ve built your own tools, automating your workflows, or just enjoy tinkering with AI to make everything run smoother, we’re excited to see what you’ll bring to the team.

About the Role: As our AI Superhero, you’ll be the driving force behind integrating AI and getting AI superpowers into the hands of all customer-phasing colleagues.

You will be working across our commercial departments to bring efficiency, innovation, and seamless automation to life. In this role, you’ll collaborate with key stakeholders to design, implement and optimize AI-power

Key Responsibilities:

• Implement AI Across Departments: Spearhead AI projects within marketing, sales, and support, enhancing efficiency and promoting innovation across the organization.
• Low-Code Solutions for Automation: Develop and deploy low-code solutions to automate tasks, increasing productivity in sales, marketing, and support.
• Connect APIs: You have experience working with APIs to integrate systems, retrieve data, and create seamless connections between tools and platforms
• Stakeholder Collaboration: Work closely with Department Heads in marketing, sales, and support to expand AI and automation usage, ensuring alignment with organizational goals.
• Optimize Existing Automation: Refine and enhance current automation solutions using low-code tools and AI technologies, including platforms like ChatGPT.
• Sales-Focused AI Tools: Design and deploy AI-driven sales tools, such as automated SDRs and meeting bookers, using inspiration from platforms like 11x.ai.
• Email System Integration: Investigate and implement AI-enhanced email solutions, leveraging platforms like Alvas.ai to elevate our email capabilities.
• Performance Monitoring & Reporting: Track and analyze AI implementations, delivering actionable insights and metrics on the enhancements and efficiencies gained.
• Customer-Focused AI Optimization: Enhance user interactions with customer-facing AI tools, like chatbots on Veo.co and AI functionalities within Zendesk, to improve overall customer experience and lower the number of support tickets.

About You:

• You have a deep passion for AI and automation, you might have hands-on experience using tools like Zapier, Make, ChatGPT, and other AI platforms.
• You’re comfortable writing a bit of code if needed—whether it’s JavaScript, Python, or your chosen weapon of efficiency - to tailor solutions and make integrations seamless.
• You’re a self-starter with a constant drive to experiment, innovate, and push boundaries.
• You bring a collaborative spirit and can translate complex AI solutions into accessible, actionable tools across teams.
• You’re data-driven, focusing on optimizing performance and maximizing efficiency at every turn.

Example of Projects You could Tackle:

• AI-Driven Meeting Booker: Build an automated meeting scheduling tool for sales, enabling our team to focus more on connecting with leads and less on logistics.
• Support AI Agent: Create an intelligent AI-driven support agent that handles common customer questions, improving response time and satisfaction.
• Customized Marketing Automation: Implement personalized, AI-driven email outreach for marketing, allowing us to reach leads with unique, tailored messages at scale.

Join us and become a key driver in transforming our processes and customer experiences through the power of AI. Have you read this far? Awesome. Apply now to become our new AI Superhero. And don’t worry - our wonderful HR department insists your official title will be AI Implementation Manager (but you’ll always be a superhero to us).