AI Solutions Architect - Computing Services

Carnegie Mellon University has been shaping the field of artificial intelligence since the very beginning. Now we're asking a new question: how should a university that helped pioneer AI, optimally use it across our own education, research, and operations? We're figuring that out — and we want you to join us in Computing Services, the central IT group, in crafting the solution.

This role sits at the center of that work. You'll help turn ideas into solutions to be built, run pilots that prove or disprove potential outcomes and help establish patterns to scale AI responsibly across a complex institution.

We're not looking for someone who just draws diagrams. We need a partner who can move from strategy conversations with leadership to hands-on prototyping with our developers and getting solutions into the hands of our users. Sound like you?

You'll define AI strategy alongside senior leadership, connecting institutional goals to practical technical roadmaps. When opportunities emerge, you'll design the solution architectures and build or deploy proofs-of-concept systems that validate feasibility. You won't be doing everything from scratch; the right solution may be working with an existing product and making it productive for our customers.

Bridging gaps is a huge part of this role. You'll translate business needs into requirements and partner with other teams to get solutions deployed. You'll work closely with security and compliance colleagues to navigate privacy, data protection, and responsible use — including identifying bias and ensuring we meet ethical standards.

We also need you to think beyond individual projects. You'll help us build the foundation for scalable AI: reference architectures, reusable patterns, integration standards, and operational playbooks that make the next project easier than the last.

And because none of this matters if it stays siloed, you'll share what you learn — through workshops, training sessions, and community events that help colleagues across campus adopt AI effectively.

We're looking for 5–8 years of experience in AI/ML solution design, technical consulting, or architecture-focused roles. You've taken AI projects from idea through pilot to production — not just strategy decks, but working systems. You're comfortable with cloud platforms and can design solutions that span on-premise and cloud environments.

Communication matters here. Can you explain technical trade-offs to a someone who's never written code? What about the business needs to someone who only lives in Python? Can you write documentation and articles that people will actually reference six months later? We need it all.

You are at ease when facing ambiguity. We're building new capabilities, which means you'll often propose the path forward rather than follow one. That should excite you, not stress you out!

A bachelor's degree or relevant experience is required. A master's degree or comparable experience is considered a plus.

We are dedicated to fostering an inclusive and diverse environment. We encourage candidates from all backgrounds to apply. We support equal opportunity and value diversity within our staff. As an equal opportunity employer, we provide reasonable accommodations for the application process, job duties, and employment benefits. Please contact us to request accommodation.

Seize this exceptional chance to join a group committed to quality, creativity, diversity, and both collective and personal development. Flexibility, excellence, and passion are essential traits. We highly value inclusion, cooperation, and cultural awareness. Thus, we seek a colleague who can connect effectively with a diverse range of internal and external partners with strong integrity.

Our benefits philosophy emphasizes Choice, Control, and Well-being. We have excellent retirement and healthcare options, as well as tuition remission for employees and dependents. Learn more at https://www.cmu.edu/jobs/benefits-at-a-glance.

Come join an institution and inspire innovations that change the world!

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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