As a Senior Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platform Data & Specialty Services team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
- Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, considering upstream and downstream implications, and advising on mitigation actions
- Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
- Drives results and implements multiple complex programs
- Drives thought leadership within the product line
- Responsible for infrastructure engineering in accordance with business requirements and executes work according to compliance standards, risk and security, and business objectives
- Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations
- Architect, build, and maintain agentic AI solutions that automate manual or repetitive infrastructure management tasks, ensuring solutions are secure, auditable, and production-grade
- Contribute to tooling strategy and vendor/product evaluations by prototyping, performing technical due diligence, and recommending fit-for-purpose approaches for Mainframe/Midrange automation
- Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with JPMorgan Chase policies and regulatory expectations
- Mentor engineers through pairing, code/design reviews, and technical coaching; help build sustainable technical leadership depth within the organization
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Adept in specific infrastructure technology and programming languages
- Deep knowledge of cloud infrastructure and multiple cloud technologies (ability to operate in and migrate across public and private clouds)
- Experience designing and delivering production solutions with strong non-functional requirements (resiliency, scalability, performance, security, and operational excellence).
- Working knowledge of risk and control considerations in enterprise technology (e.g., SDLC controls, change management, access controls, auditability, data handling).
- Proven ability to lead technical delivery in a matrixed organization: influencing partners, unblocking execution, and driving outcomes across multiple teams/functions.
- Strong engineering fundamentals: API/service design, distributed systems concepts, data modeling, testing strategy, CI/CD, and observability (logs/metrics/traces).
- Experience mentoring and guiding other engineers via code reviews, design reviews, and technical feedback
- Knowledge of Mainframe and Midrange automation, operational tooling, and platform management practices
- Exposure to agentic AI patterns and controls (human-in-the-loop design, guardrails, prompt/tool governance, evaluation/monitoring) in production contexts
- Track record partnering with SRE and operations teams on reliability engineering and operational efficiency improvements (e.g., toil reduction, incident automation, runbook modernization)
- Experience building integrations across heterogeneous infrastructure ecosystems (e.g., job schedulers, monitoring/alerting, ticketing workflows, configuration systems)
- Experience in financial services or similarly regulated industries, with understanding of governance, controls, and audit expectations
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience
- Knowledge of infrastructure engineering domains including hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, or performance
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to review and validate AI-assisted recommendations while meeting resiliency, security, and auditability expectations
- Expertise in specific infrastructure technologies and programming languages
- Deep knowledge of cloud infrastructure and multiple public and private cloud technologies
- Experience designing and delivering production solutions with resiliency, scalability, performance, security, and operational excellence requirements
- Working knowledge of enterprise technology risk and controls, including SDLC controls, change management, access controls, auditability, and data handling
- Ability to lead technical delivery across multiple teams and functions in a matrixed organization
- Strong engineering fundamentals in API and service design, distributed systems, data modeling, testing, CI/CD, and observability
- Experience mentoring and guiding engineers through code reviews, design reviews, and technical feedback
- Knowledge of Mainframe and Midrange automation, operational tooling, and platform management
- Exposure to agentic AI patterns and production controls, including human-in-the-loop design, guardrails, governance, and evaluation
- Experience partnering with SRE and operations teams on reliability engineering, toil reduction, incident automation, or runbook modernization
- Experience integrating heterogeneous infrastructure ecosystems, including schedulers, monitoring, alerting, ticketing, and configuration systems
- Experience in financial services or another regulated industry
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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