At Aidaly, we believe family caregivers are the future of healthcare and the backbone of a thriving economy. In-home care is the fastest-growing part of healthcare, but demand is outpacing supply. We are pioneering a new model for delivering care at home by training and paying family caregivers to meet the needs of an evolving population and changing workforce. We are scaling rapidly across the United States. Join us!
What You'll Do- Design and execute manual and automated test plans across Aidaly’s web, mobile, and AI-driven products.
- Develop test cases, regression tests, and bug tracking workflows to proactively catch issues before launch.
- Test AI-assisted features (e.g., dynamic caregiver communications, automated documentation flows) for accuracy, relevance, and experience quality.
- Create and maintain testing environments that simulate real-world caregiver and ops team behaviors.
- Identify root causes of issues quickly and collaborate with Product and Engineering to drive resolutions.
- Define and track quality metrics, creating a feedback loop to improve system reliability and caregiver experience.
- Participate actively in sprint planning and product reviews, serving as a champion for testing, quality, and user empathy.
- Continuously improve QA processes by recommending and implementing new tools, frameworks, and automation methods.
RequirementsWho You Are
- 3–5 years experience in software quality assurance, QA engineering, or equivalent roles.
- Strong manual testing skills with a demonstrated interest in growing automated test coverage.
- Familiar with QA tools and frameworks such as Selenium, Cypress, Playwright, or equivalent.
- Deep understanding of AI/ML systems or experience testing non-deterministic outputs (bonus if you’ve worked with LLMs, AI APIs, or recommendation systems).
- Analytical, detail-oriented, and passionate about building seamless user experiences.
- Exceptional communicator — able to write clear bug reports, escalate effectively, and advocate for users internally.
- Comfortable in fast-paced, ambiguous startup environments where priorities evolve rapidly.
- Mission-driven: excited to build tools that improve lives for families and caregivers.
If you're the type of person people naturally depend on for support; honest, consistent, calm under pressure, and solution-focused - WE WANT YOU!
BenefitsWhat We Offer
- Competitive salary + performance bonuses based on KPIs.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401K (starting Q3 2025)
- High-autonomy, high-impact role — true domain ownership.
- Quarterly off-sites, trainings, and team building experiences.
- Opportunity to build something transformative for millions of American families.
Skills Required
- 3-5 years experience in software quality assurance, QA engineering, or equivalent roles
- Strong manual testing skills with a demonstrated interest in growing automated test coverage
- Familiar with QA tools and frameworks such as Selenium, Cypress, Playwright, or equivalent
- Deep understanding of AI/ML systems or experience testing non-deterministic outputs
- Analytical, detail-oriented, and passionate about building seamless user experiences
- Exceptional communicator able to write clear bug reports and escalate effectively
- Comfortable in fast-paced, ambiguous startup environments
What We Do
In 2020, unpaid family caregivers provided an estimated 34+ billion hours of care, worth over $470 billion to the economy. COVID-19 devastated our care infrastructure, and millions left the workforce to provide care in the home. As baby boomers age into retirement and increase demand for home care services, quality care becomes harder for families to find and afford. Now more than ever, families are compelled to provide increasingly complex care in the home as a safer, more affordable option for long-term care. Aidaly is financial technology that helps family caregivers unlock billions in financial benefits incl. tax credits, insurance benefits, and government programs to smooth financial shocks, increase household income, and extend the time care is received in the home. Aidaly partners to provide training and credentialing, financial coaching, and a peer-led community to address caregiver isolation and burnout. Aidaly is a category-defining company partnering with leading health plans to design ‘caregiver compensation programs’ that address the immediate home care workforce crisis while driving long-term value for risk-bearing entities. We’re backed with $8.5m in Seed funding from a world-class group of investors, including SevenSevenSix, Scribble Ventures, Operator Partners, Primetime partners, Precursor, and many angels with deep fintech and healthcare experiences.
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