Job responsibilities
- Lead the enterprise-wide strategy for adopting artificial intelligence across product management practices within Infrastructure Platforms
- Drive the transition to AI- and agent-first product management ways of working, embedding AI into product strategy, prioritization, planning, execution, and value realization
- Establish and scale frameworks, tools, and operating models that enable consistent AI adoption across product teams
- Partner with product, engineering, and senior stakeholders to identify high-impact use cases and implement practical AI-enabled solutions
- Modernize product management workflows to improve speed, precision, efficiency, and measurable business outcomes
- Enable product teams to translate AI capabilities into repeatable practices that improve decision-making, prioritization, and delivery effectiveness
- Lead organizational transformation efforts, including change management, stakeholder engagement, and adoption strategies to embed new ways of working
- Define success metrics and monitor adoption, effectiveness, and business impact of AI-driven product management capabilities
- Identify opportunities to optimize product operations through scalable automation, intelligent insights, and improved workflow design
Foster a culture of innovation, experimentation, and continuous improvement across product management teams and serve as a strategic advisor to leadership on the future of AI-enabled product management and operating model evolution
Required qualifications, capabilities, and skills
- 8+ years of experience in product management, product operations, transformation, or strategy roles
- Demonstrated experience leading large-scale organizational transformation or operating model change initiatives
- Strong understanding of product management practices, including strategy, prioritization, planning, execution, and value realization
- Proven experience applying artificial intelligence, automation, or intelligent workflow capabilities to business or product management processes
- Ability to translate emerging AI capabilities into practical, scalable solutions for product teams
- Strong stakeholder management and influencing skills, with experience partnering across product, engineering, and senior leadership teams
- Experience building frameworks, tools, or repeatable processes that drive consistency and adoption across large organizations
- Strong analytical skills with the ability to define metrics, assess outcomes, and drive data-informed decision-making
- Excellent communication, facilitation, and storytelling skills with the ability to engage technical and non-technical audiences
- Proven ability to lead through ambiguity and drive measurable business outcomes in complex environments
Preferred qualifications, capabilities, and skills
- Experience in financial services or other large, highly regulated enterprise environments
- Background in infrastructure platforms, enterprise technology, or large-scale product organizations
- Familiarity with AI-enabled product operations, workflow automation, or agent-based tooling
- Experience partnering with engineering teams to operationalize AI solutions in product workflows
- Advanced degree in business, technology, data science, or a related field
- Recognized thought leadership in product transformation, AI strategy, or organizational change
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 8+ years of experience in product management, product operations, transformation, or strategy roles
- Demonstrated experience leading large-scale organizational transformation or operating model change initiatives
- Strong understanding of product management practices including strategy, prioritization, planning, execution, and value realization
- Proven experience applying artificial intelligence, automation, or intelligent workflow capabilities to business or product management processes
- Ability to translate emerging AI capabilities into practical, scalable solutions for product teams
- Strong stakeholder management and influencing skills with experience partnering across product, engineering, and senior leadership
- Experience building frameworks, tools, or repeatable processes that drive consistency and adoption across large organizations
- Strong analytical skills with ability to define metrics, assess outcomes, and drive data-informed decision-making
- Excellent communication, facilitation, and storytelling skills to engage technical and non-technical audiences
- Proven ability to lead through ambiguity and drive measurable business outcomes in complex environments
- Experience in financial services or other large, highly regulated enterprise environments
- Background in infrastructure platforms, enterprise technology, or large-scale product organizations
- Familiarity with AI-enabled product operations, workflow automation, or agent-based tooling
- Experience partnering with engineering teams to operationalize AI solutions in product workflows
- Advanced degree in business, technology, data science, or a related field
- Recognized thought leadership in product transformation, AI strategy, or organizational change
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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