AI Product / Program Management Manager

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Bellandur, Bangalore, Karnataka, IND
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Leads enterprise AI and Generative AI product strategy, roadmaps, governance, and end-to-end program delivery. Manages cross-functional teams, budgets, resources, risks, dependencies, stakeholders, vendors, and executive communications. Partners with technical and business teams to develop scalable, secure, compliant AI solutions using technologies such as LLMs, machine learning, NLP, and computer vision. Defines success metrics, measures ROI and adoption, and drives continuous improvement and responsible AI governance.
Summary Generated by Built In

Job Title: AI Product / Program Management Manager
Experience: 10+ Years
Location: Bengaluru

Job Summary

We are seeking an experienced AI Product / Program Management Manager to lead the strategy, planning, delivery, and governance of enterprise AI initiatives. The ideal candidate will have a strong background in product management, program delivery, stakeholder management, and AI/GenAI technologies. This role will be responsible for driving AI product roadmaps, managing cross-functional teams, aligning business objectives with AI solutions, and ensuring successful execution from ideation to production.

Key Responsibilities

Product Strategy & Roadmap

  • Define and drive the vision, strategy, and roadmap for AI and Generative AI products.
  • Identify business opportunities where AI can create measurable value and competitive advantage.
  • Work closely with business leaders, clients, and technology teams to prioritize features and use cases.
  • Develop product requirements, user stories, success metrics, and business cases.

Program Management & Delivery

  • Lead end-to-end delivery of AI initiatives across multiple teams and stakeholders.
  • Manage program planning, budgeting, resource allocation, timelines, risks, and dependencies.
  • Establish governance frameworks and ensure alignment with organizational objectives.
  • Track project progress and provide regular executive-level status updates.

AI & Technology Leadership

  • Collaborate with Data Scientists, AI Engineers, Architects, and Business Analysts to design AI-driven solutions.
  • Drive adoption of Generative AI, Machine Learning, NLP, Computer Vision, and other emerging AI technologies.
  • Evaluate AI platforms, tools, and vendors to support organizational goals.
  • Ensure AI products are scalable, secure, and compliant with regulatory requirements.

Stakeholder Management

  • Act as the primary interface between business stakeholders, clients, and technical teams.
  • Facilitate workshops, requirement-gathering sessions, and executive reviews.
  • Communicate program status, risks, and business outcomes to senior leadership.

Governance & Risk Management

  • Implement AI governance frameworks covering ethics, compliance, privacy, and security.
  • Monitor risks, issues, and mitigation plans across AI programs.
  • Ensure adherence to enterprise architecture, data governance, and regulatory standards.

Performance & Value Realization

  • Define KPIs and success metrics for AI products and programs.
  • Measure business impact, ROI, adoption, and operational efficiency improvements.
  • Drive continuous improvement and innovation through data-driven decision making.
Required Qualifications
  • Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, Business Management, or related field.
  • 10+ years of experience in Product Management, Program Management, Digital Transformation, or Technology Delivery.
  • 3+ years of experience leading AI/ML or Generative AI initiatives.
  • Strong understanding of AI/ML lifecycle, GenAI applications, LLMs, prompt engineering, and AI governance.
  • Proven experience managing large-scale cross-functional programs and stakeholder engagement.
  • Strong knowledge of Agile, Scrum, SAFe, and product development methodologies.
  • Excellent communication, presentation, negotiation, and leadership skills.
Preferred Qualifications
  • MBA or equivalent business qualification.
  • Certifications such as PMP, PgMP, SAFe, PMI-ACP, CSPO, or AI-related certifications.
  • Experience with Azure AI, Azure OpenAI, AWS AI/ML, Google Vertex AI, Databricks, or similar platforms.
  • Experience working in BFSI, Healthcare, Retail, Technology, or Consulting domains.
Key Skills
  • AI Product Management
  • Program & Portfolio Management
  • Generative AI & LLMs
  • Machine Learning & Data Analytics
  • Product Roadmap & Strategy
  • Stakeholder & Client Management
  • Digital Transformation
  • Agile / Scrum / SAFe
  • Risk & Governance Management
  • Business Case Development
  • Vendor Management
  • Executive Communication
Success Metrics
  • Successful delivery of AI programs within scope, budget, and timelines.
  • Adoption and business impact of AI solutions.
  • Improved operational efficiency and customer experience.
  • Effective AI governance and compliance adherence.
  • Stakeholder satisfaction and measurable ROI realization.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

Skills Required

  • Bachelor’s or Master’s degree in Engineering, Computer Science, Information Technology, Business Management, or a related field
  • 10+ years of experience in Product Management, Program Management, Digital Transformation, or Technology Delivery
  • 3+ years of experience leading AI/ML or Generative AI initiatives
  • Strong understanding of AI/ML lifecycle, Generative AI applications, LLMs, prompt engineering, and AI governance
  • Experience managing large-scale cross-functional programs and stakeholder engagement
  • Strong knowledge of Agile, Scrum, SAFe, and product development methodologies
  • Excellent communication, presentation, negotiation, and leadership skills
  • MBA or equivalent business qualification
  • PMP, PgMP, SAFe, PMI-ACP, CSPO, or AI-related certifications
  • Experience with Azure AI, Azure OpenAI, AWS AI/ML, Google Vertex AI, Databricks, or similar platforms
  • Experience in BFSI, Healthcare, Retail, Technology, or Consulting domains

Synechron Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.

  • Fair & Transparent Compensation Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
  • Healthcare Strength Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
  • Equity Value & Accessibility Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.

Synechron Insights

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The Company
HQ: New York, New York
12,827 Employees
Year Founded: 2001

What We Do

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.

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