AI Product Manager – Managed Services & AI Transformation

Posted 2 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Information Technology
The Role
Lead strategy, roadmap, and commercialization of AI-enabled managed services. Identify and prioritize opportunities across enterprise platforms, build business cases, partner with sales and delivery to scale adoption, and track measurable business outcomes like productivity, cost optimization, and service quality improvements.
Summary Generated by Built In
Location: Singapore

About the Role

Lead the strategy, roadmap, and commercialization of AI-enabled managed services offerings. Drive product innovation by translating business challenges into scalable AI solutions that deliver measurable client value and operational transformation.

Key Responsibilities

Own offering strategy, business cases, roadmap, service catalog, pricing, and value realization.
Identify and prioritize AI-enabled managed services opportunities across AMS, SAP, Salesforce, ServiceNow, SuccessFactors, mobile, and enterprise operations.
Translate client business challenges into AI roadmaps, value propositions, and executive-level business cases.
Partner with sales, solutioning, delivery, governance, and operations teams to move opportunities from concept to scaled adoption.
Define and track business outcomes, including productivity gains, cycle-time reduction, service quality improvements, cost optimization, and renewal support.
Monitor market trends and emerging AI capabilities to enhance offerings and competitive differentiation.

Required Qualifications:

  • Experience leading Managed Services or Application Managed Services (AMS) transformation initiatives.
  • Experience developing business cases, strategic roadmaps, and value realization frameworks.
  • Proven ability to engage, influence, and manage senior client stakeholders and executive sponsors.

Preferred Qualifications

  • Experience with enterprise platforms such as SAP, Salesforce, ServiceNow, or SuccessFactors.
  • Knowledge of Generative AI, Agentic AI, intelligent automation, and AI-enabled service delivery models.
  • Experience in Product Management, Product Ownership, Offering Management, or Managed Services portfolio management.
  • Familiarity with service catalog development, pricing strategies, and commercial modeling.
  • Experience driving AI-led transformation, operational excellence, or digital transformation initiatives.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. 

Skills Required

  • Experience leading Managed Services or Application Managed Services (AMS) transformation initiatives
  • Experience developing business cases, strategic roadmaps, and value realization frameworks
  • Proven ability to engage, influence, and manage senior client stakeholders and executive sponsors
  • Experience with enterprise platforms such as SAP, Salesforce, ServiceNow, or SuccessFactors
  • Knowledge of Generative AI, Agentic AI, intelligent automation, and AI-enabled service delivery models
  • Experience in Product Management, Product Ownership, Offering Management, or Managed Services portfolio management
  • Familiarity with service catalog development, pricing strategies, and commercial modeling
  • Experience driving AI-led transformation, operational excellence, or digital transformation initiatives

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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