AI Product Director

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads AI and agentic product strategy for banking operations, identifying high-impact use cases, owning portfolio roadmaps and PRDs, and directing product managers and cross-functional teams. Drives complex initiatives from concept through launch, manages delivery plans and risks, aligns executive stakeholders, and ensures AI products produce measurable operational and business outcomes.
Summary Generated by Built In

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank. The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs.

 As an AI Product Director at JPMorganChase within the Commercial and Investment Banking Operations team, you will leverage your AI and leadership expertise to lead large areas of our AI strategy, guide product managers and engineers through strategy and execution, and drive our most business critical initiatives to deliver key results.

Job responsibilities

  • Define and drive AI & agentic product strategy for a large area of bank operations, focused on measurable KPI improvements.
  • Identify and prioritize high impact use cases where AI and agentic services improve operational outcomes and business metrics.
  • Own portfolio roadmaps and PRDs for flagship initiatives and enabling platform capabilities.
  • Lead teams of product managers, setting direction, coaching, and raising overall product execution quality.
  • Lead cross-functional teams and leads through technical and non technical decisions from concept to launch.
  • Develop and execute delivery plans including requirements, resourcing, timelines, dependencies, and risk management to ensure predictable outcomes.
  • Collaborate with executive stakeholders including Executive Directors & Managing Directors to drive alignment, secure buy in, and unblock decisions.
  • Stay current on AI innovation and agentic practices to ensure the organization builds with modern approaches

Required qualifications, capabilities and skills

  • Advanced experience in product management or a related technical leadership role or Formal training or certification in product management concepts and strong applied experience.
  • Demonstrated success delivering AI enabled products and leading complex programs in large, matrixed organizations.
  • Familiarity with AI model architectures, mostly Large Language Models (LLMs), optimization techniques, such as prompting, context engineering & AI frameworks, such as RAG and agentic pipelines.
  • Excellent stakeholder management, structured thinking, and ability to tie product work to business outcomes, comfort operating in organizational complexity.

Preferred qualifications, capabilities and skills

  • Advanced degree in Computer Science or other relevant engineering discipline.
  • Proven track record delivering and launching successful products at scale, including time sensitive timelines.
  • Experience motivating and aligning others at all levels through strong roadmaps and a shared sense of purpose.
  • Strong delivery leadership, takes initiative, manages ambiguity, and produces consistent outcomes.
  • Ability to balance detailed technical guidance with big picture strategy.
  • Experience collaborating across organizations and product areas to get complex initiatives delivered.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Advanced experience in product management or a related technical leadership role
  • Formal training or certification in product management concepts with strong applied experience
  • Demonstrated success delivering AI-enabled products
  • Experience leading complex programs in large, matrixed organizations
  • Familiarity with AI model architectures, especially Large Language Models
  • Knowledge of prompting, context engineering, RAG, and agentic pipelines
  • Excellent stakeholder management and structured thinking
  • Ability to connect product work to business outcomes and operate within organizational complexity
  • Advanced degree in Computer Science or another relevant engineering discipline
  • Track record delivering and launching successful products at scale
  • Experience motivating and aligning stakeholders through roadmaps and shared purpose
  • Strong delivery leadership, initiative, ambiguity management, and consistent execution
  • Ability to balance detailed technical guidance with broad strategic thinking
  • Experience collaborating across organizations and product areas on complex initiatives

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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