At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionNCS is significantly expanding its capabilities in intelligent automation and digital transformation. We are seeking a highly skilled and motivated AI & Power Platform Technical Lead to join our rapidly growing AI & Power Platform Solutions team.
In this pivotal role, you will lead the architecture, design and implementation of secure, enterprise-grade AI and automation solutions using Microsoft Foundry, GitHub Copilot, pro-code development frameworks, Azure services and the Microsoft Power Platform. You will translate complex business requirements into scalable solutions, guide multidisciplinary delivery teams and take solutions from discovery and prototyping through production deployment and continuous improvement.
Responsibilities
Design and develop Power Platform and AI solutions.
Own the end-to-end architecture, design and implementation of AI solutions using Microsoft Foundry, Azure AI services, GitHub Copilot and Power Platform.
Select and apply the appropriate low-code, pro-code or hybrid delivery pattern based on solution complexity, integration, security, performance and supportability requirements.
Design and build production-ready agents, including orchestration, knowledge grounding, retrieval-augmented generation, tools and actions, APIs, connectors and enterprise system integrations.
Lead pro-code engineering using Azure-native services, APIs, SDKs and modern development practices to extend AI capabilities beyond low-code platform constraints.
Define solution architecture, non-functional requirements, security controls, responsible AI guardrails, testing strategy, application lifecycle management, monitoring and operational support models.
Facilitate and run scoping and discovery workshops to ensure customer requirements are understood and delivered.
Shape and lead all ongoing planning, design and technical conversations with our customers.
Craft technical visions by mapping requirements to technical capabilities and translate into functional designs and technical specifications.
Lead technical resources for both onshore and offshore squad teams on AI or Power Platform engagements, ensuring quality and timely completion.
Assist in Pre-sales engagements, create estimates and designs for bespoke solutions, and develop go-to-market offering.
Mentor junior consultants and share best practices.
Coordinate testing, deployments and production support, as well as troubleshoot issues and optimize performance.
Key Challenges
Ability to work within a newly created practice as internal processes and frameworks are defined.
Ability to be a mentor project team members while juggling customer and internal demands.
Able to prioritise a variety of tasks across multiple clients and delivery tasks
Travel flexibility to go meet and work with on delivering solutions to our customers
Demonstrated experience as an AI technical lead, solution architect or senior engineer designing and implementing enterprise AI solutions from concept through production.
A strong track record in delivering quality Power Platform outcomes with demonstrable project success within large scale, enterprise-level IT projects, end-to-end
Hands-on expertise with different LLM model selection, prompt and agent design, grounding, evaluation, deployment, observability and integration with Microsoft services.
Strong AI experience, using AI-assisted software development capabilities to accelerate solution design, coding, testing, documentation, code review and modernisation while maintaining engineering quality and security standards.
Pro-code development capability in one or more relevant languages and frameworks, with experience building APIs, services, custom connectors and integrations using source control, automated testing and CI/CD.
Practical knowledge of generative AI patterns, including retrieval-augmented generation, agentic workflows, prompt engineering, model evaluation, content safety and human-in-the-loop controls.
Experience applying identity, access, data protection, networking, logging, governance and responsible AI requirements to enterprise AI solutions.
Highly developed written communication ability, including production of high-quality technical artefacts and presales contributions (proposals, presentations, SOWs) writing requirements, configuration, testing and deployment documents
Experience working within an agile delivery framework
Expert Organisational Skills: Experience working in a high volume and demanding professional environment with proven capacity to prioritise, multi-task and always work with a client-focused approach
Qualifications
IT Degree or equivalent in employment experience
Microsoft certified in AI and D365/Power Platform
Relevant Microsoft AI certifications are highly regarded.
Why NCS?
This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.
Ready to make extraordinary happen?
We'd love to hear from you.
We celebrate diversity and inclusion
We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.
Important information
Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.
Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.
Skills Required
- Demonstrated experience as an AI technical lead, solution architect, or senior engineer delivering enterprise AI solutions from concept through production
- Strong track record delivering Power Platform solutions in large-scale, enterprise-level IT projects
- Hands-on expertise with LLM selection, prompt and agent design, grounding, evaluation, deployment, observability, and Microsoft integrations
- Experience using AI-assisted software development for solution design, coding, testing, documentation, code review, or modernization
- Pro-code development capability in one or more relevant languages or frameworks
- Experience building APIs, services, custom connectors, and integrations using source control, automated testing, and CI/CD
- Practical knowledge of generative AI patterns including RAG, agentic workflows, prompt engineering, model evaluation, content safety, and human-in-the-loop controls
- Experience applying identity, access, data protection, networking, logging, governance, and responsible AI requirements
- Highly developed written communication skills and experience producing technical artefacts and presales materials
- Experience working within an agile delivery framework
- Strong organizational skills with the ability to prioritize and multitask in a demanding professional environment
- IT degree or equivalent employment experience
- Microsoft certification in AI and Dynamics 365 or Power Platform
- Relevant Microsoft AI certifications
- Valid Australian work rights
What We Do
NCS in Australia is reinventing technology services from the inside out. We provide advisory, design, build and managed services to our clients, with unrivalled service, attention and understanding every step of the way. We understand day 1001 is just an important as day 1, and we collaborate with clients, striving to provide adaptive approaches, outcomes and thinking by keeping our eye on tomorrow and the days after tomorrow. Our diverse workforce of around 1,300 people has delivered a wealth of large-scale, mission-critical, and multi-platform outcomes for governments and businesses nationally. We are the Australian arm of the pan-APAC technology leader NCS Group, a subsidiary of Singtel Group. Combining the experience and expertise of its 13,000-strong team across 57 specialisations, NCS provides differentiated and end-to-end technology services to clients with its capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information about NCS Australia, visit ncs.co/en-au or contact our team today. To learn more about NCS Group, visit ncs.co.
