The Role
Design, deploy, and scale AI-powered automation workflows across departments using platforms such as n8n, Zapier, Make, custom services, and large language models. Responsibilities include process mapping, API integrations, RAG and agent development, monitoring reliability and costs, documenting solutions, training business teams, managing project priorities, and promoting secure data handling. The role requires cross-functional collaboration, self-direction, and frequent international travel.
Summary Generated by Built In
Scurri is seeking a self-driven AI Platform Engineer to lead the design, delivery, and adoption of AI-powered automations across Scurri.
Reporting to the COO, you will work cross-departmentally to identify opportunities for automation and build solutions using modern AI models and workflow platforms. This role goes beyond simply shipping automations: for every project, you will work alongside the people who will own it day-to-day, so that once a solution is live, the department itself is equipped to maintain and extend it, with you available for escalations rather than routine maintenance.
Key Responsibilities
- Partner directly with stakeholders across departments to scope vague, real-world problems into concrete, actionable automation projects.
- Have the skills and ability to map “as is” workflows into business process maps and to create “to be” automation solutions and technical schemas to gain buy-in from relevant business process owners.
- Design, build, and deploy end-to-end automation workflows and AI-powered agents, using platforms such as n8n, Zapier, and Make alongside custom backend services.
- Integrate large language models (Claude, Gemini, OpenAI, or similar) into internal workflows to support tasks such as classification, summarisation, document processing, and decision support.
- Embedded with each department for the duration of a project, working with the people involved rather than working for them, so they build the skills to run and adapt what’s delivered.
- Document workflows and playbooks, and run hands-on enablement sessions so departmental teams become self-sufficient owners of their own automations.
- Establish a clear escalation path for automations that have been handed over, stepping back in only when an issue is beyond the owning team's ability to resolve.
- Manage your own project pipeline and priorities across multiple departments at once, balancing new builds, in-flight enablement, and escalation support.
- Monitor the performance, cost, and reliability of deployed automations and agents, iterating on model selection, prompt design, and error handling.
- Champion security and data-handling best practices across all automations, particularly where third-party AI providers and sensitive data are involved.
- Stay up to date with developments in the AI and automation space, evaluating new tools, frameworks, and providers for potential adoption.
- Feed reusable patterns, components, and learnings back into a shared knowledge base to accelerate future AI enablement work across the company.
Skills, Knowledge and Expertise
- Automation Platforms: Extensive, hands-on experience building and maintaining production-grade workflows in n8n, Zapier, and/or Make, including error handling, webhooks, and third-party API integrations.
- Backend Development: Strong proficiency in Python or Node.js, used to build custom scripts, services, and integrations beyond what no-code tools alone can handle.
- Applied AI/LLMs: A demonstrable track record of shipping projects that use AI models such as Claude, Gemini, or OpenAI to support real business automations, not just prototypes or demos.
- APIs & Integrations: Hands-on experience designing and consuming RESTful APIs, and connecting disparate SaaS and internal systems.
- Business process mapping and workflow analysis.
- Self-Direction: Proven ability to scope ambiguous problems, define a plan, and manage your own project delivery with minimal day-to-day oversight.
- Communication & Enablement: Strong ability to explain technical concepts to non-technical audiences, document clearly, and train others hands-on.
- Cross-Functional Collaboration: Comfortable working directly with stakeholders across departments to translate business needs into technical solutions.
- Version Control: Solid understanding of Git.
- Vector Databases & RAG: Experience integrating retrieval-augmented generation pipelines into automation workflows.
- Agent Architectures & MCP: Familiarity with Model Context Protocol (MCP) or similar universal tool-calling/agent architectures.
- Cloud Infrastructure: Prior experience with AWS, including deploying and maintaining self-hosted automation infrastructure (Docker, EC2, or similar).
- Data Privacy Tooling: Familiarity with anonymisation or PII-handling tools within automation pipelines.
Essential Requirements:
- Experience: At least 3 years of experience in an AI Platform Engineer position, preferably in a B2B SaaS environment.
- Education: A recognised third-level qualification (minimum).
- Mobility: A full, clean, valid driver’s licence and the ability and willingness to travel freely within Ireland, the UK, EU and US often at short notice—for client meetings, workshops, and key industry events.
- EU & UK Work Eligibility: Must possess and maintain full legal working rights and permits to work in Ireland/EU and the United Kingdom.
- US Entry Authorization: Must be eligible to obtain and maintain an active US ESTA visa waiver (or equivalent business visa) for international business travel to the United States.
- Agile Mindset: Experience working in (and a love for) Agile or Lean environments.
Benefits
At Scurri we feel it’s important to hire highly motivated and talented people, make sure they are looked after and to give them the tools and the freedom to get things done.
We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but interesting and rewarding as well.
We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well.
Our main requirement is that you follow our values and focus on the mission. For the second year in a row, we are proud to be recognised as a “Great Place to Work”
We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but interesting and rewarding as well.
We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well.
Our main requirement is that you follow our values and focus on the mission. For the second year in a row, we are proud to be recognised as a “Great Place to Work”
- Company pension - Matched employer contribution
- Company Health Scheme - VHI
- Snacks - Tea, coffee fruit, ice cream and other surprises to keep you fuelled
- Cycle to work scheme
- Annual company day, regular all-company socials
- Social Club - Camping, Kayaking, nights out etc
- Ongoing Training
- Paid volunteer time
- Ultra-modern offices and facilities
Scurri manages all recruitment internally. We do not accept unsolicited CVs from agencies or headhunters and will not honour any resulting claims for fees. In relation to the AI Platform Engineer role, we have not authorised third parties to represent themselves to candidates as being connected to or working on our behalf at this time.
About
Scurri is a next generation delivery management software that was created to put retailers back in control of the most fundamental pillars of their eCommerce business. We give our clients full control of their costs, operations and customer experience with our easy-to-use and fully customisable Delivery Management Platform. Our product helps get purchases over the line at the checkout, allows retailers to select the most effective delivery option for each package, create accurate labels, track packages more accurately, and provide an analytics suite that delivers tangible insights.We can also turn the post purchase experience into an additional marketing opportunity for retailers through own branded tracking communications with Scurri Track Plus. Founded in 2010, we've grown to process over 100 million orders per annum and we've no intention of stopping there. Our workforce spans Ireland, the UK and Europe supporting an international customer base of well known retailers.Our team are a curious and resourceful bunch spread across operations, product, IT, finance, customer success, sales and marketing. We collectively share an aspiration to deliver a world class product and service, and to be there for one another and our customers whenever we're needed.We take our culture seriously and endeavour to reflect our values of Family, Fun, Success, Lean, Customer and Innovation in every aspect of life in Scurri.
Skills Required
- At least 3 years of experience in an AI Platform Engineer position, preferably in a B2B SaaS environment
- Recognised third-level qualification
- Full, clean, valid driver's licence
- Ability and willingness to travel frequently within Ireland, the UK, EU, and US, often at short notice
- Full legal working rights and permits to work in Ireland/EU and the United Kingdom
- Eligibility to obtain and maintain an active US ESTA visa waiver or equivalent business visa
- Experience working in Agile or Lean environments
- Production-grade experience with n8n, Zapier, and/or Make, including error handling, webhooks, and third-party API integrations
- Strong proficiency in Python or Node.js
- Demonstrable experience shipping business automations using Claude, Gemini, OpenAI, or similar AI models
- Hands-on experience designing and consuming RESTful APIs
- Experience with business process mapping and workflow analysis
- Ability to scope ambiguous problems and manage project delivery independently
- Strong technical communication, documentation, and hands-on training abilities
- Solid understanding of Git
- Experience integrating vector databases and retrieval-augmented generation pipelines
- Familiarity with Model Context Protocol or similar agent architectures
- Experience with AWS and self-hosted automation infrastructure using Docker, EC2, or similar tools
- Familiarity with anonymisation or PII-handling tools
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The Company
What We Do
Scurri is customisable next generation delivery management software that was created to put you back in control of the most fundamental pillars of your eCommerce business. Scurri puts eCommerce retailers back in control of: - Your Costs - Your Operations - Your Offer - Your Issues - Your Growth - Your Experience Scurri is about ‘connecting commerce’ adding value at multiple stages along the eCommerce journey: from helping get the purchase over the line at the checkout, to selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics to deliver insight so we are continually helping improve the entire process for our clients. Through fully configurable automation, Scurri allows you to tailor carrier selection in a more sophisticated way, enhancing your offer while keeping costs tightly controlled. By automating carrier and even service selection processes using tightly defined, directly controlled and uniquely configurable rules, Scurri dramatically expands the delivery offering that you can manageably bring to market, making your life easier while creating a competitive advantage. With Scurri, you can do things you never thought possible. Previously unviable service offers become simple and automated with our fully configurable and uniquely sophisticated no-code rules engine. You can directly create new, customised checkout options and add premium services simply and swiftly, whatever your scale, enhancing customer experience, removing barriers to sale and improving margins. By allowing you to offer more to customers and deliver it more easily, with fewer issues, Scurri dramatically enhances your customer experience in a frictionless way. By supporting our uniquely configurable rules engine with easy implementation and category-leading customer service, Scurri has a dramatic impact on your experience of delivery management too
