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The Role
Lead governance and continuous improvement of AI operations reporting, dashboards, and KPIs. Analyze consumption, billing, cost, capacity, and performance data to produce executive and operational reports, detect anomalies, recommend actions, and support forecasting, chargeback, and data governance across AI platforms.
Summary Generated by Built In
Key Responsibilities
Operations Reporting & Analytics
Technical Skills
Operations Reporting & Analytics
- Lead the maintenance, governance, and continuous improvement of AI Operations dashboards, scorecards, KPIs, and reporting assets.
- Ensure operational, consumption, billing, and performance reporting remains accurate, reliable, and actionable.
- Track adoption, usage, consumption, cost, billing, capacity, and operational performance trends across AI platforms and services.
- Deliver recurring executive, operational, financial, and consumption reporting packages.
- Analyze operational and financial data to identify trends, risks, opportunities, and areas requiring attention.
- Investigate reporting discrepancies, consumption anomalies, and unexpected usage patterns to determine root causes and recommend corrective actions.
- Perform deep-dive analysis of AI operational, financial, adoption, and consumption data.
- Correlate data from multiple sources to provide meaningful insights and recommendations.
- Develop executive-ready summaries, trend analysis, and operational performance narratives.
- Translate complex datasets into clear and actionable business insights.
- Oversee consumption monitoring, utilization reporting, billing visibility, and cost transparency processes.
- Support forecasting, budgeting, chargeback, and show back reporting activities.
- Identify opportunities to improve operational efficiency and optimize resource utilization.
- Partner with Finance to support AI consumption reporting and cost management activities.
- Maintain reporting standards, data quality controls, metric definitions, support documentation, and reporting governance processes.
- Ensure consistency and integrity of operational, financial, and consumption reporting.
- Support operational audits, compliance reporting, and governance reviews.
- Partner with Operations, Support, Engineering, and Finance teams to resolve reporting questions, data issues, and operational reporting needs.
- Executive and operational dashboards
- Consumption, adoption, billing, and metering reports
- Cost, showback, and chargeback reporting
- Operational performance scorecards and trend analysis
- Forecasting and capacity utilization reports
- Reporting documentation, data dictionaries, metric definitions, and support runbooks
- Executive summaries and operational insights presentations
- Accurate, timely, and reliable operational reporting.
- Clear visibility into platform consumption, costs, adoption, utilization, and operational performance.
- Improved stakeholder confidence in reporting and analytics outputs.
- Increased identification of cost optimization and operational improvement opportunities.
- Reduced manual reporting effort through automation and process improvement.
- High levels of data quality, consistency, and reporting governance.
Technical Skills
- Advanced proficiency in:
- Power BI
- Microsoft Fabric
- Microsoft Excel (advanced formulas, Power Query, Pivot Tables, data analysis)
- SQL
- Experience working with large operational, financial, and consumption datasets.
- Strong understanding of reporting governance, data quality management, and operational analytics.
- Experience supporting cloud-based, consumption-driven technology services.
- 7+ years of experience in Technology Operations, Service Management, Business Intelligence, Reporting, Analytics, FinOps, or similar operational functions.
- Demonstrated ability to independently analyze complex datasets, identify trends and anomalies, and develop actionable recommendations.
- Experience producing executive-level operational and financial reporting.
- Strong stakeholder management, communication, and presentation skills.
- Analytical problem solving
- Data-driven decision making
- Operational governance
- Financial and consumption analysis
- Reporting and dashboard stewardship
- Attention to detail
- Continuous improvement mindset
- Executive communication and storytelling with data
Skills Required
- Advanced proficiency in Power BI
- Experience with Microsoft Fabric
- Advanced Microsoft Excel (advanced formulas, Power Query, Pivot Tables)
- Proficiency in SQL for querying large datasets
- 7+ years experience in Technology Operations, Service Management, BI, Reporting, Analytics, or FinOps
- Experience working with large operational, financial, and consumption datasets
- Experience producing executive-level operational and financial reporting
- Strong stakeholder management, communication, and presentation skills
- Understanding of reporting governance, data quality management, and metric definitions
- Experience supporting cloud-based, consumption-driven technology services and FinOps activities
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The Company
What We Do
Zealogics LLC provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Zealogics builds deep knowledge of traditional product engineering across mechanical, electronics and software platforms, to enable clients to navigate their digital transformation. Zealogics values engineering techniques, automation frameworks, and reference models which are refined through engagements with Fortune 500 enterprises and OEMs. We combine customer-centric product strategies through a collaborative approach for execution. We help to harmonize processes, identify bottlenecks, and eliminate non-value tasks to deliver world-class products. With impeccable focus on client needs we connect specialized resources for the right positions, both for full time and contractual placements. Our long-term relationships with employees and clients have been built in an environment of integrity and commitment, with a shared goal of mutual success. Zealogics hires experienced people to solve a wide array of IT and Engineering challenges that our clients face. Our guarantee - Zealogics provides the best value services in town.
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