AI Operations Intern

Posted 12 Days Ago
Lowell, AR, USA
In-Office
Internship
Edtech • Software
The Role
Three-month, rotational onsite internship at J.B. Hunt working across Customer Success, Product, and Forward-Deployed Engineering. Responsibilities include onboarding and QA of AI agents, user and competitive research, workflow analysis, pulling/cleaning/validating live data feeds, integration and regression testing, and building internal tooling under mentor supervision.
Summary Generated by Built In
Apprenticely is working with our company partner, Overroute to add a rotational AI Operations Engineer Intern to their team in Lowell, Arkansas!
 
Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.
 
About Overroute: 
Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it.
 
The Role & Rotational Structure

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

1. Customer Success Track
  • Onboard, train, and enable 5 J.B. Hunt business units.

  • Triage incoming user feedback and track AI adoption unit-by-unit.

  • Perform quality assurance checks on agent output before it reaches live operators.

2. Product Track
  • Analyze user behavior and document real-world freight operations workflows.

  • Conduct user and competitive research.

  • Scenario-test new agentic AI capabilities prior to live enterprise rollout.

3. Forward Deployed Engineering Track
  • Partner with Forward Deployed Engineers on live production deployments.

  • Pull, clean, and validate live data feeds.

  • Execute integration and regression testing, and build internal tooling to eliminate manual overhead.

Who We Are Looking For:

    We do not require a background in logistics. We hire students across Supply Chain, Business Analytics, Computer Science, and Engineering.

    You will thrive here if you:
    • Are Process-Curious: You care about how things actually work in practice, not how they look on a slide deck. You have dug into a real process at a job, an internship, or a student org and can describe where it broke down. 

    • Ask & Pursue: You are comfortable asking a basic question of an experienced operator and chasing it to the root cause. Tell us about a time the obvious question turned out to matter. 

    • Communicate Clearly: You can explain a problem in writing, in a few sentences, to someone who was not in the room. Explaining what you found is half the job. 

    • Thrive in Ambiguity: You have started something before anyone asked you to. Tell us what it was and how far you got. 

    • Want Ownership: You have been the person responsible for something ending well, not just for finishing your own part of it. 

    • AI-First Mindset: You have built something with AI tools, not just chatted with them. A prompt system, an automation, a script, a small agent. You can explain how it works and where it breaks. 

Program Structure & Logistics

  • Location: Onsite in Northwest Arkansas at J.B. Hunt. Proximity to real operators is essential.
  • Mentorship: Matched with one Overroute owner with defined scope and weekly check-ins.

  • Schedule: Part-time during the academic year, full-time during summer.

How does the interview process work? Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.
 
Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our events page.  
Check out our YouTube page for past webinars and career tips!
Learn more about us @ www.acds.co & LinkedIn, Facebook, Instagram & Twitter

The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: https://apprenticely.org/privacy-policy/

Skills Required

  • Enrollment in a degree program (Supply Chain, Business Analytics, Computer Science, or Engineering)
  • Onsite work at J.B. Hunt in Northwest Arkansas
  • Availability part-time during academic year and full-time during summer
  • Strong written communication and concise documentation skills
  • Comfort working in ambiguous situations and taking ownership of tasks
  • Curiosity about processes and willingness to ask questions and chase root causes
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The Company
HQ: Little Rock, AR
13 Employees
Year Founded: 2018

What We Do

Arkansas Center for Data Sciences is a public-private partnership. Our mission is to increase the Arkansas workforce skilled in Data Science and Computer Science; an increase in workforce capability and capacity through partnering with Arkansas universities and colleges, Arkansas corporations and Arkansas State Government. Vision Statement Arkansas is a global leader in the transformation of existing industries through the application of data analytics and related computing capabilities involving the integration of technical and business skills, advancement of talent pipelines and ongoing upgrades to relevant workforce skills.

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