AI Officer

We are looking for a hands-on, creative and self-motivated AI Officer to develop and implement AI solutions across the organization. This is a practical AI implementation role focused on building, configuring, integrating, testing and deploying AI solutions that improve business operations.

• Develop and deploy AI Agents and Agentic AI solutions for functions such as customer service and lead generation.
  
• Build and manage AI-powered chatbots and virtual assistants for customers and employees.
  
• Develop multi-agent and multi-step AI workflows with appropriate human oversight.
  
• Identify repetitive and time-consuming processes that can be automated using AI.
  
• Develop AI-assisted workflows for insurance quotations, customer service, claims support, marketing, sales, administration, operations and management reporting.
  
• Develop internal AI assistants and knowledge systems using company documents, procedures, policies and databases.
  
• Work with Generative AI and LLMs and integrate them into practical business applications.
  
• Develop and implement RAG (Retrieval-Augmented Generation) solutions.
  
• Develop AI-powered tools to improve employee productivity and customer experience.
  
• Test and monitor AI solutions for accuracy, reliability, security, privacy and performance.
  
• Establish appropriate human-in-the-loop controls for critical AI processes.
  
• Train employees on effective and responsible AI usage.
  
• Research emerging AI technologies and recommend practical applications.
  
• Work directly with management and different departments to convert business requirements into working AI solutions.
  

Strong practical knowledge in several of the following:

• AI Agents
  
• Agentic AI
  
• Chatbots
  
• Generative AI
  
• Large Language Models (LLMs)
  
• Prompt Engineering
  
• RAG
  
• Workflow Automation
  
• AI Assistants
  
• Knowledge Bases
  
• Document AI
  
• Data Extraction
  
• AI Integrations
  
• Multi-Agent Systems
  

Experience with platforms and technologies such as:

• OpenAI / OpenAI APIs
  
• Claude / Claude API
  
• Claude Code
  
• Azure AI
  
• n8n
  
• Make
  
• Zapier
  
• LangChain
  
• Python
  
• Vector Databases
  
• Similar AI and automation technologies
  

The ideal candidate should:

• Have at least 4 years of practical AI-related experience.
  
• Have hands-on experience developing or implementing AI agents, chatbots, AI assistants or automated workflows.
  
• Be self-motivated, curious, creative and solution-oriented.
  
• Be capable of taking an AI project from idea to implementation independently.
  
• Enjoy experimenting with emerging AI technologies and identifying practical business applications.
  
• Understand business problems and design appropriate AI solutions.
  
• Have knowledge of AI security, data privacy, testing, governance and responsible AI implementation.
  
• Possess strong analytical and problem-solving skills.
  
• Communicate effectively with both technical and non-technical stakeholders