This is a remote position.
- Analyze existing client workflows and identify opportunities to embed AI into core processes.
- Coordinate pilot deployments for tools like Microsoft Copilot, OpenAI agents, and retrieval-augmented systems.
- Collaborate with AI Trainers to build, test, and deploy workflows that reflect client-specific data and priorities.
- Integrate prompt libraries, memory structures, and UI layers into business systems (CRM, ERP, support platforms).
- Work with AI Personality Designers to ensure user-facing agents reflect appropriate tone, behavior, and UX alignment.
- Track agent adoption, collect user feedback, and implement iterative improvements post-launch.
- Provide change management support and hands-on client enablement to drive confidence and ROI.
Requirements
- Bachelor’s degree in Information Systems, Business Technology, Engineering, or a related field.
- 3+ years of experience in process design, systems integration, product implementation, or digital transformation.
- Hands-on experience configuring AI agents, copilots, or workflow tools (e.g., Zapier, LangChain, Azure AI).
- Familiarity with prompt engineering, API orchestration, and AI lifecycle workflows.
- Strong technical understanding of how AI is operationalized across departments and tools.
- Comfortable collaborating with both technical teams and non-technical stakeholders.
- Excellent documentation, systems thinking, and project coordination skills.
- Proficiency in low-code/no-code environments is a plus.
- Detail-oriented with a focus on business value, clarity, and adoption.
Benefits
- Comprehensive Training – Learn AI development through hands-on experience and mentorship.
- Exciting Growth Opportunities – Join a fast-growing industry with endless possibilities.
- Collaborative Environment – Work alongside top AI professionals in a supportive team.
- Innovative Work – Be part of cutting-edge AI projects that shape the future of business.
- Flexible Work Environment – Remote work opportunities with a results-driven approach.
- Competitive Benefits - Designed to focus on our team's personal, professional and financial goals.
Skills Required
- Bachelor's degree in Information Systems, Business Technology, Engineering, or related field
- 3+ years experience in process design, systems integration, product implementation, or digital transformation
- Hands-on experience configuring AI agents, copilots, or workflow tools (e.g., Zapier, LangChain, Azure AI)
- Familiarity with prompt engineering, API orchestration, and AI lifecycle workflows
- Strong technical understanding of AI operationalization across departments and tools
- Ability to collaborate with technical and non-technical stakeholders; strong documentation and project coordination skills
- Proficiency in low-code/no-code environments
What We Do
SoftSnow helps organizations turn AI potential from AI Exploration to AI Advocacy Most companies know AI is important but struggle with where to start, how to scale, and how to make it stick. Our three-part approach—Discover, Design, Deliver—solves this. We assess people, data, and technology to find the right entry points, design AI agents and data strategies that deliver quick wins, and guide change management to embed AI across the culture. Unlike “sandbox” approaches, we drive transformation at the individual level by mapping job roles into AI opportunities that scale across departments and the enterprise. With deep expertise in emerging industries, our team blends strategy and hands-on execution to help clients build an AI-first mindset and thrive in an AI-powered future.
Why Work With Us
At SoftSnow, we value balance, growth, and collaboration. We support our team’s personal lives, embrace learning and innovation, celebrate wins together, and foster inclusivity. Our culture empowers people to thrive, take risks, and make a real impact.
