Gaspar.AI is seeking a talented and innovative AI Engineer to join our dynamic team. If you have a passion for artificial intelligence and a strong background in developing AI-based solutions, we want to hear from you!
At Gaspar.AI, we are dedicated to creating a Conversational AI and Workflow Automation platform that transforms the way companies handle repetitive internal employee support requests. As an AI Engineer, you will play a critical role in developing, optimizing, and deploying AI models that enhance our platform's capabilities.
Join us in revolutionizing the future of work through intelligent automation!
Responsibilities- Design and implement AI models that improve customer experience and automate IT and HR support tasks.
- Collaborate with cross-functional teams to integrate AI solutions into the existing platforms and services.
- Conduct experiments to validate model performance and iterate on design based on testing results.
- Stay current with advancements in AI and machine learning technologies, continuously improving AI systems.
- Document methodologies, experiments, and outcomes for knowledge sharing and transparency within the team.
Requirements
- 4+ years of experience in AI, machine learning, or related fields.
- Proficient in programming languages such as Python and tools such as TensorFlow or PyTorch.
- Proficient in LLM frameworks such as GPT-4o and LLama 3.
- Strong understanding of machine learning algorithms, frameworks, and libraries.
- Experience with AI model deployment and optimization techniques.
- Experience with NLP concepts
- Proven problem-solving abilities and analytical thinking.
- Ability to collaborate effectively in cross-functional teams.
- Excellent communication skills, both verbal and written.
- [nice to have] Experience with cloud services (AWS, GCP, Azure) for AI solutions.
- [nice to have] Knowledge of computer vision concepts.
- [nice to have] Knowledge of RAG and Fine-tuning techniques.
Benefits
- Training & Development
- Competitive compensation package
- Stock option plan
- Flexible work-from-home days
Top Skills
What We Do
Generative AI employee helpdesk for smarter support in seconds. Streamline your operations across the company with our LLM-trained Virtual Agent, Workflow Automation and Business Insights.
Powerful AI support capabilities
- Auto-resolve issues: Reset passwords, update groups and email lists, and so much more.
- Automate processes: Streamline onboarding, offboarding and other repetitive activities.
- Offer instant answers: Give accurate answers in seconds with no need to search.
- Accelerate approvals: automate and speed-up approval requests, such as asking for PTO.
- Optimize knowledge management: Fast-track the right content creation and fill knowledge gaps.
- Automate ITSM: Automate ticket creation, categorization, routing and status update checks.
How we are different:
- The only platform with an AI chatbot supporting 3 channels - Slack, Teams and JSM support portal
- Tailored to your needs - choose which features you want and deploy in 30 minutes
- Accurate, human-like conversations and answers thanks to advanced LLM training and RAG
- One unified solution with a user-friendly interface, unlimited usage and no hidden costs
- 30+ out-the-box integrations
Creating impact across the enterprise:
Company
- Enhanced company safety & security
- Only $1 per ticket
Service desk
- 80% less manual work
- 40% of employee tickets gone
Employees
- 100x faster issue resolution
- +85% employee happiness
