AI Engagement Lead

Posted 3 Days Ago
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Hiring Remotely in Toronto, ON, CAN
In-Office or Remote
Expert/Leader
Big Data • Analytics • Business Intelligence • Big Data Analytics
The Role
Leads AI and Generative AI engagements from discovery through production, serving as the client and technical delivery lead. Combines project management with hands-on architecture and development of LLM applications, RAG pipelines, AI agents, APIs, and cloud-based services. Coordinates cross-functional teams, manages risks and delivery milestones, translates business needs into technical solutions, and oversees evaluation, monitoring, deployment, and production readiness.
Summary Generated by Built In

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for an AI Engagement Lead / AI Engineering Pod Lead who can combine strong client and project leadership with hands-on expertise in AI/ML and Generative AI engineering. The role will involve approximately 50% engagement/project management and coordination and 50% hands-on technical leadership and AI engineering.

Responsibilities:

  • Lead AI/GenAI engagements from discovery and solution definition through development, deployment, and production.
  • Serve as the primary technical and delivery interface for clients and senior stakeholders.
  • Understand business objectives and translate them into AI/ML solution requirements and actionable engineering plans.
  • Own project planning, prioritization, timelines, milestones, risks, dependencies, and overall delivery.
  • Coordinate across AI Engineers, Data Scientists, Data Engineers, Product Managers, and client teams.
  • Conduct regular client discussions, status reviews, technical walkthroughs, and solutioning sessions.
  • Proactively identify delivery risks, technical challenges, resource constraints, and dependencies and drive them toward resolution.
  • Architect, develop, and deploy AI/ML and Generative AI solutions for enterprise use cases.
  • Lead hands-on development of LLM-powered applications, RAG systems, AI agents, and agentic workflows.
  • Design and implement end-to-end AI application architectures, including: LLM integration, Prompt engineering, RAG pipelines, Embeddings and vector databases, Tool/function calling, Agent orchestration, Evaluation and monitoring
  • Work with frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, or equivalent technologies.
  • Integrate foundation models and LLM platforms such as OpenAI, Azure OpenAI, Anthropic Claude, Amazon Bedrock, Gemini, or open-source models.
  • Develop production-grade AI services and APIs using technologies such as Python, FastAPI, Docker, Kubernetes, and cloud platforms.
  • Design retrieval pipelines including document processing, chunking, embedding generation, vector search, hybrid retrieval, and re-ranking.

Requirements
  • 10+ years of experience in software engineering, AI/ML engineering, data science, or a related technical field.
  • Strong hands-on experience building and deploying AI/ML or Generative AI solutions.
  • Proven experience leading technical teams or AI engineering pods while remaining hands-on.
  • Strong proficiency in Python and experience developing production-grade applications.
  • Strong understanding of LLMs, Generative AI, NLP, RAG, and AI agents.
  • Experience with one or more AI/GenAI frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, or equivalent.
  • Experience working with LLM APIs/foundation models such as OpenAI, Azure OpenAI, Anthropic, Bedrock, Gemini, or open-source LLMs.
  • Experience with vector databases and semantic search.
  • Experience designing and deploying cloud-based AI solutions on AWS, Azure, or GCP.
  • Strong understanding of APIs, microservices, Docker, CI/CD, and production deployment.
  • Experience with AI evaluation, monitoring, guardrails, and responsible AI is highly desirable.
  • Strong client-facing communication and stakeholder management skills.
  • Demonstrated ability to translate ambiguous business problems into practical technical solutions.
  • Master's in Business Analytics or equivalent work experience.

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Skills Required

  • 10+ years of experience in software engineering, AI/ML engineering, data science, or a related technical field
  • Hands-on experience building and deploying AI/ML or Generative AI solutions
  • Experience leading technical teams or AI engineering pods while remaining hands-on
  • Strong proficiency in Python and production-grade application development
  • Strong understanding of LLMs, Generative AI, NLP, RAG, and AI agents
  • Experience with LangChain, LangGraph, LlamaIndex, Semantic Kernel, or equivalent AI/GenAI frameworks
  • Experience with LLM APIs or foundation models including OpenAI, Azure OpenAI, Anthropic, Bedrock, Gemini, or open-source LLMs
  • Experience with vector databases and semantic search
  • Experience designing and deploying cloud-based AI solutions on AWS, Azure, or GCP
  • Strong understanding of APIs, microservices, Docker, CI/CD, and production deployment
  • Experience with AI evaluation, monitoring, guardrails, and responsible AI
  • Strong client-facing communication and stakeholder management skills
  • Ability to translate ambiguous business problems into practical technical solutions
  • Master's degree in Business Analytics or equivalent work experience

Tiger Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiger Analytics and has not been reviewed or approved by Tiger Analytics.

  • Fair & Transparent Compensation Feedback suggests pay is viewed as fair and market-aligned for many roles and geographies. Consistent, on-time pay and competitive packages in key markets reinforce a generally positive baseline.
  • Healthcare Strength Feedback suggests U.S. medical coverage is strong, with administration via a known benefits platform and plan options seen positively. Health insurance is often regarded as a bright spot within the package.
  • Leave & Time Off Breadth Feedback suggests generous PTO, paid sick days and holidays, and flexible PTO alongside remote-work options. These elements indicate broad time-off provisions available on paper.

Tiger Analytics Insights

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The Company
HQ: Santa Clara, CA
5,000 Employees
Year Founded: 2011

What We Do

Tiger Analytics is a global leader in AI and Analytics, helping Fortune 1000 companies solve their toughest challenges. We offer fullstack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty and move forward decisively. Our purpose is to provide certainty to shape a better tomorrow. Our team of 4000+ technologists and consultants are based in the US, Canada, the UK, India, Singapore, and Australia, working closely with clients across CPG, Retail, Insurance, BFS, Manufacturing, Life Sciences, and Healthcare. We are Great Place to Work-Certified™ and have been recognized by analyst firms such as Forrester, Gartner, Everest, ISG, HFS, and others. Ranked among the ‘Best’ and ‘Fastest Growing’ analytics firms lists by Inc., Financial Times, Economic Times and Analytics India Magazine. In India, our offices are located in Chennai, Hyderabad and Bangalore.

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