We provide software and services for freight brokers. Most of our people aren't technical, and they don't need to be. But nearly all of them could get hours back each week with the right use of Claude. We're hiring someone to help them do that.
This isn't a development job. You won't build software products or turn anyone into a programmer. You'll sit next to people, learn how they actually work and show them where AI fits.
We are making this position available full-time, part-time and an internship to fit your availability. When you apply, tell us what would fit you best.
What you'll do
- Spend most of your time with employees at their desks, learning their work: sales, support, logistics ops, financial ops.
- Find the repetitive, tedious parts of their day and show them how Claude can handle them.
- Build simple, reusable things like prompts, projects, templates and automations that people keep using after you walk away.
- Follow up. Adoption happens in the second and third conversation, not the first.
- Keep a running record of what's working, what isn't and what's worth sharing across teams.
- Tell us plainly when AI is the wrong tool for a job.
Where it goes
AI enablement is the priority. As you learn the business, the role may expand to include business analysis, product planning and project management assignments.
What we're looking for
- You already use Claude (or similar tools) in your own daily work, and can show us how.
- You explain things clearly to people who aren't technical, and you're patient about it.
- You're curious about how other people's jobs work. You ask good questions and listen to the answers.
- You write well, in your own voice, not a chatbot's. Clear writing makes clear prompts.
- Some development or scripting experience is a plus, but not required.
- College seniors, recent grads and grad students welcome. We care more about how you think than how long you've been working.
What we won't ask of you
- A long resume. Instead, send us a short note describing one way you've used AI to make real work easier.
Skills Required
- Experience using Claude or similar AI tools in daily work, with examples to demonstrate
- Ability to explain concepts clearly to nontechnical people
- Patience when teaching and supporting employees
- Curiosity about how different people and teams work
- Strong listening and questioning skills
- Clear, effective writing ability
- Development or scripting experience
- College senior, recent graduate, or graduate student status
What We Do
Fuel your freight brokerage’s growth—starting today. Quote Factory offers the most user-friendly TMS on the market, designed to up-level your operations and drive success. Our platform is engineered to seamlessly integrate with the tools that matter most to your business, making it easier than ever to manage your business. Experience the Quote Factory Difference: Built for Brokers, Designed for Success
