The AI Enablement Consultant helps clients successfully adopt and use Vivaldi’s AI platform. This role sits between technology, strategy consulting, and training. You will configure AI agents, guide clients through onboarding, help structure their data, and train teams to work effectively with AI in their daily workflows.
This is a hands-on role for someone excited about AI, learning systems, and helping people change how they work. You must be able to work out of our office in Flatiron, NYC at least 3 days a week.
Key Responsibilities
- Lead client onboarding for the AI platform
- Configure and customize AI agents for client needs
- Guide clients through data setup (projects, people, time, expenses)
- Train client teams on how to use agents effectively
- Translate client workflows into agent skills and tools
- Troubleshoot early adoption issues and usage gaps
- Partner with product and engineering to surface improvement needs
- Act as the day-to-day AI guide for clients during transition
What This Is Not
- Not just a tech strategy role
- Not a pure technical engineering role
- Not traditional customer support
Ideal Background
- 2–4 years experience in consulting, ops, customer success, or tech-enabled services
- Strong communicator, comfortable leading client sessions
- Curious about AI and fast learner with new tools
- Organized, structured, and detail-oriented
- Excited to teach, configure, and improve systems
- Comfortable being “on the field” with clients
Nice to Have
- Experience with SaaS onboarding or implementations
- Exposure to AI tools, automation, or analytics
- Interest in product thinking
The base salary range for this position is $85,000 - $105,000 per year, which is determined by a number of factors including prior experience, education, skills, and geographic location. In addition to our base compensation, we offer a comprehensive benefits package including performance based bonuses to full-time employees.
Why Vivaldi
We offer you a learning environment to grow and build your career. You will work with our international project teams to help businesses, brands and people find untapped potential and smart solutions to create sustainable future growth. We cultivate a space for you to grow beyond yourself – carving out new learning opportunities you uncover and owning personal initiatives.
Does that sound like a growing opportunity to you? Become a Vivaldi family member.
Skills Required
- 2-4 years experience in consulting, operations, customer success, or tech-enabled services
- Must be able to work out of the Flatiron, NYC office at least 3 days per week
- Strong communicator, comfortable leading client sessions
- Curious about AI and a fast learner with new tools
- Organized, structured, and detail-oriented
- Excited to teach, configure, and improve systems
- Comfortable being on the field with clients
- Experience with SaaS onboarding or implementations
- Exposure to AI tools, automation, or analytics
- Interest in product thinking
What We Do
Vivaldi is strategy-first, customer-first and digital first growth firm. We help brands connect with their customers and build better businesses. The end-customer is at the center of everything we do. We dig deep into their habits, behaviors, and feelings so we can deliver brands, campaigns, products, services, and experiences that win. This “customer-first” approach we like to think of as consumer-everywhere. It’s a bold approach to innovation and growth that has yielded remarkable results, helping companies like Lego, Candid, Airbnb, BMW, Lionbridge, Samsung, and Birkenstock build their brand while transforming their business—and we can't wait to help transform yours!
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