About Us:
DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 40 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees.
We admit, we’re not shy about what makes us special. We have an outstanding team comprised of highly qualified and motivated individuals who really know their stuff. We’re intimately familiar with the 501(c) community, which allows us to truly understand our clients’ needs and objectives.
At DelCor, we’re focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event.
In the association space we’re known as the people who offer technical expertise and strategic guidance, but as a team we like to get together and work on community projects, have baking competitions, or even jump out of airplanes—don’t worry, that’s not a hiring requirement.
About the Role
As an AI Enablement Consultant at DelCor, you will help associations and nonprofits turn AI and automation into practical, usable capabilities. Not abstract concepts or vendor hype.
This client-facing role focuses on AI discovery, Microsoft 365 Copilot enablement, workflow automation, and adoption-driven change management. You will work directly with client leaders and staff to identify where AI makes sense, design and pilot solutions, and ensure they are implemented safely, responsibly, and in a way clients can sustain.
This role is remote-first with some on-site client travel.
Responsibilities:
- Lead AI and automation discovery engagements with client stakeholders across departments (IT, HR, Member Services, Operations, Leadership)
- Translate business pain points into clear problem statements, outcomes, and prioritized AI/automation use cases
- Design and deliver AI and automation roadmaps aligned to client goals and operational reality
- Enable and pilot Microsoft 365 Copilot use cases
- Design and implement Power Automate workflows for real business processes (e.g., ticketing, shared mailboxes, HR lifecycle events)
- Act as a connector architect between Microsoft 365 and client systems (HRIS, CRM, PSA, ticketing platforms)
- Pilot lightweight AI-enabled workflows
- Define and recommend AI governance, risk classification, and approval frameworks appropriate for association environments
- Support client adoption through training, documentation, and clear change management practices
- Capture reusable patterns, templates, and lessons learned to contribute to DelCor’s internal IP
- Own end-to-end success for assigned AI enablement initiatives, from discovery through implementation and stabilization
Preferred Experience/Training:
- Strong technical experience with M365 Copilot and Ecosytem
- Hands-on experience enabling M365 Copilot for business users
- Intermediate to advanced experience with Power Automate (variables, conditions, approvals, error handling)
- Preferred working knowledge of:
- JSON
- REST APIs
- Microsoft Graph
- Experience translating technical solutions into business-facing language
- Familiarity with AI tools, prompt engineering, and responsible AI practices
Our Exceptional Benefits and Perks
Becoming part of the DelCor team means joining a culture that truly values and respects your contribution. We know that our decades of success wouldn’t be possible without staff who feel supported and emboldened to be creative in their work.
We've carefully curated a suite of benefits and perks designed to support and reward our valued employees. Here are our benefits and perks!
- 17 Days of PTO in the First and Second Years
- PTO Increased to 23 Days After Two Years
- 10 Federal Paid Holidays and 1 Floating Holiday
- Charity PTO Day
- 401k Savings Plan + Matching
- $35 Monthly Cell Phone Benefit
- $300 Work from Home Stipend for New Employees
- Health, Dental, and Vision Insurance
- Company-Sponsored HRA Plan
- Paid Parental Leave
- Mileage Reimbursement
- Professional Development and Certification Reimbursement and Recognition
- Employee Referral Program
- Short-Term and Long-Term Disability Costs Covered 100% by DelCor
- Employee Assistance Program
- Bereavement Leave
- Family and Medical Leave
- Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits
- $25,000 Life Insurance Coverage
Top Skills
What We Do
We are DelCorians: ever curious, a little nerdy, and driven to exceed expectations. Propelled by our IT Maturity Model, DelCorians leverage technical expertise, market intelligence, and association acumen to help associations and nonprofits achieve their mission, vision, and business goals. Our award-winning staff are adept at the business of associations—as individuals we have more than 200 years of experience working directly in associations and as DelCorians we've helped more than 700 organizations globally achieve progress through technology. Our enduring commitment to associations includes title sponsorship of Association Forum’s SmartTech Conference and ASAE Foundation’s Technology Success and Readiness Study, among countless contributions and awards. Contact us to learn how DelCorians can help you achieve progress with: Technology Assessments, Digital Strategy, System Selection & Project Management, CIO as a Service, Managed IT Services, Cloud Migration & Hosting, and Cybersecurity Assessments. Awards: Association TRENDS Partner of the Year, CEO Loretta Monterastelli DeLuca - 2017 ASAE Academy of Leaders Award, CEO Loretta Monterastelli DeLuca - 2015 AWE Workplace Excellence Seal of Approval - 2015 CRN MSP Pioneer 250 - 2014, 2015, 2016 ASAE All-Star Award - 2003, 2004
