The Role
Develops and supports enterprise AI applications, data pipelines, software integrations, and full-stack prototypes. Designs data structures, ETL processes, queries, reporting solutions, and data warehousing strategies. Troubleshoots production AI incidents, performs systems analysis and testing, supports project planning, maintains applications, and provides technical guidance to junior staff. Applies RAG, vector databases, agentic AI, and Model Context Protocol concepts while supporting financial crime and compliance-related systems.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: 10 years of related experience including data design and project management, using multiple programing languages, and using and managing metadata. Regular office environment;
Required Knowledge, Skills & Abilities:
Job Summary:
Assists junior staff members and works with other developers and production Database Administrators to ensure scalable, efficient and optimized solutions. Works closely with clients, management, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Designs, develops, maintains and improves data structures, queries, reporting solutions, extract-transform-load (ETL) processes and data warehousing strategies for all mission critical projects. Ensures solutions are aligned with business and Information Technology strategies and comply with the organization's architectural standards. Works closely with team members on the daily execution of deliverables and assists less experienced team members as needed.
Job Duties and Responsibilities:
Assists junior staff members and works with other developers and production Database Administrators to ensure scalable, efficient and optimized solutions. Works closely with clients, management, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Designs, develops, maintains and improves data structures, queries, reporting solutions, extract-transform-load (ETL) processes and data warehousing strategies for all mission critical projects. Ensures solutions are aligned with business and Information Technology strategies and comply with the organization's architectural standards. Works closely with team members on the daily execution of deliverables and assists less experienced team members as needed.
Job Duties and Responsibilities:
- Stay current with emerging AI technologies, frameworks, and best practices to continuously improve IT operations.
- Monitor, troubleshoot, and resolve incidents relating to production AI applications.
- Data Pipeline setup for AI systems.
- Develop and maintain enterprise level software.
- Rapidly prototype and deploy full stack applications.
- Works on multiple, moderately complex, enterprise-wide projects requiring technical expertise. Participates in systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and production support.
- Assists in the development of project scope and serves as a project point of contact when necessary. Participates in project-planning sessions with clients, business analysts, and team members to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments.
- Conducts unit tests ensuring systems meet the needs of client and line-of-business based on technical documentation. Provides ongoing maintenance of web applications and/or client/server applications or tools, depending upon previous involvement with projects.
- Manages unresolved production support issues across multiple areas of expertise. Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces.
- Makes modifications to existing software applications and modules in accordance with technical specifications and division standards. Reviews efforts to ensure compliance to application standards.
- Follows documented and approved Systems Development Life Cycle (SDLC) process and makes recommendations toward the development of reusable routines or components, including object-oriented base class reuse.Translates business and technical requirements into cross-functional business application systems, providing custom integration solutions, including major system enhancements. Collaborates with team members in setting development guidelines.
- Provides application support as needed during regular and after hours.
- Remains informed and proficient regarding applicable industry technical innovations, trends, standards and new developments. Maintains current skills and remains knowledgeable regarding new tools and computer languages as applicable.
- Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
- Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's degree in computer science, information systems or a related field or an equivalent combination of education and experience.
Minimum Experience: 10 years of related experience including data design and project management, using multiple programing languages, and using and managing metadata. Regular office environment;
Required Knowledge, Skills & Abilities:
- Familiarity with retrieval augmented generation (RAG) techniques
- Familiarity with Model Context Protocol and AI tool calling integrations.
- Familiarity with vector database systems.
- Familiarity with agentic AI systems and AI assisted software development.
- Knowledge of AML/BSA regulations, transaction monitoring systems, and financial crime typologies including
- OFAC, KYC, CDD, and SAR requirements.
- May sit for long periods of time;
- Talk and hear regularly;
- Up to 10 pounds weight lifting/force exertion required;
- Weight/force exertion required less than 25% of the time;
- Travel required less than 25% of the time
Skills Required
- Bachelor's degree in computer science, information systems, or a related field, or equivalent education and experience
- 10 years of related experience
- Experience with data design and project management
- Experience using multiple programming languages
- Experience using and managing metadata
- Familiarity with retrieval augmented generation techniques
- Familiarity with Model Context Protocol and AI tool-calling integrations
- Familiarity with vector database systems
- Familiarity with agentic AI systems and AI-assisted software development
- Knowledge of AML/BSA regulations, transaction monitoring systems, and financial crime typologies
- Knowledge of OFAC, KYC, CDD, and SAR requirements
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
