AI Deployment Manager - Japan

Posted 2 Days Ago
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Hiring Remotely in Japan
Remote
Entry level
Artificial Intelligence • Generative AI
The Role
Own the post-sale success of enterprise customers in Japan by leading AI product rollouts, onboarding, enablement, adoption, renewals, and expansion. Engage technical and executive stakeholders, translate business needs into technical plans, establish repeatable AI workflows, monitor account health and usage, and relay customer feedback to influence product priorities. Requires fluent Japanese and business-level English, plus experience bridging business and technology in customer-facing environments.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

AI DEPLOYMENT MANAGER - JAPAN

As an AI Deployment Manager (ADM) at SpaceXSI, you'll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You'll help organizations successfully roll out Grok, Grok Build, Grok Bot, and Grok APIs and evolve how they work with AI across knowledge work and coding. You'll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You'll shape rollout strategy and influence SpaceXSI's roadmap priorities through customer insight.

RESPONSIBILITIES:

  • Manage a book of business with our top enterprise customers, owning the long-term success of each account

  • Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change

  • Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption

  • Turn high-impact use cases into durable, repeatable workflows across teams

  • Monitor account health and usage data to drive renewals and expansion with AEs

  • Represent the customer internally, synthesizing feedback and influencing product priorities

BASIC QUALIFICATIONS:

  • Fluent Japanese and business-level English

PREFERRED SKILLS AND EXPERIENCE:

  • Experience working at the intersection of business and technology and thriving in customer-facing roles

  • Able to translate customer needs into clear technical plans and measurable outcomes

  • Understand modern engineering and knowledge-work orgs, the SDLC, developer and knowledge-worker workflows, and tool adoption

  • Communicate comfortably with multiple functions around an enterprise including developers and senior executives

  • Analytical and operational, using data to prioritize and drive action

  • Already a power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus)

Skills Required

  • Fluent Japanese
  • Business-level English
  • Experience working at the intersection of business and technology
  • Experience in customer-facing roles
  • Ability to translate customer needs into clear technical plans and measurable outcomes
  • Understanding of modern engineering and knowledge-work organizations
  • Understanding of the software development lifecycle and developer workflows
  • Ability to communicate with developers and senior executives
  • Analytical and operational skills using data to prioritize and drive action
  • Power-user experience with Grok, Grok Build, Grok Bot, Grok APIs, or modern AI tools
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The Company
HQ: Lincoln
300 Employees
Year Founded: 2022

What We Do

We'd like to automate coding. To advance that mission, we're building Cursor. Our work includes training the world’s most widely used coding models, creating infrastructure that supports billions of requests per day, and building better ways for humans and AIs to work together.

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