HR Data & Analytics is a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, and governance, and includes the development of AI and machine learning based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to deliver data, analytics, and AI that are secure and commercial to empower businesses to make better workforce decisions and enable enhanced employee experiences.
As a Head of AI & Data Science in the HR Data & Analytics team, you lead a group of data scientists who turn workforce data into insights and recommendations that business leaders use to make evidence-based people decisions. You set the technical agenda, direct the full research lifecycle across a portfolio of projects, and decide where to build, reuse, or partner — balancing fast, commercial delivery with stakeholder partnership and disciplined controls, across a global team.
Our team is building an artificial-intelligence-native operating environment — a template for how a global firm delivers artificial intelligence — which we intend to prove within our own organization before extending it more broadly. That work includes model factories that build and improve models against product benchmarks, a high-bandwidth evaluation factory that investigates edge cases and calibrates results, and agentic engineering tools deployed responsibly within a regulated environment. The guiding principle is to use AI to accelerate AI: invest in the tooling and infrastructure that let the team build and deliver faster. This role sets the vision and technical direction for that agenda and leads the people who carry it out.
Job responsibilities
- Act as the hands-on leader of a team that delivers commercial outcomes using AI and machine learning solutions across our people-focused product areas
- Direct the full research lifecycle, from framing problems and generating hypotheses through experiments, prototypes, and results that reach production
- Develop model factories and a high-bandwidth evaluation factory that create, calibrate, and improve models and agents against product benchmarks
- Advance agentic, specification-driven, and evaluation-driven development, including multi-agent orchestration deployed responsibly in a regulated environment
- Translate models into insights that help reduce costs, expand capabilities, strengthen controls, and improve employee experiences
- Promote reuse and partnership of techniques across the firm, and adopt vendor solutions where they add value
- Partner with technology teams to architect scalable, cost-effective, enterprise-quality data and analytics systems, including self-service platforms
- Align and prioritize research and development resources against the products that matter most and their measurable business impact
- Communicate the significance of the team's work to senior leaders, and pursue patents or publications where warranted
- Ensure conformance with all applicable controls, policies, and procedures
Required qualifications, capabilities, and skills
- Significant experience in AI and Data Science
- Demonstrated success managing and leading teams
- Master's degree or PhD in a quantitative discipline
- Expertise with modern artificial intelligence and machine learning algorithms, techniques, and software, applied to enterprise-scale solutions
- Hands-on experience with agentic engineering, including agentic coding tools, specification-driven or evaluation-driven development, or multi-agent orchestration
- Practical experience with statistical data analysis and experimental design
- Practical software development experience in collaborative settings
- Excellent communication skills and strong executive presence, with credibility as a thought leader and influencer
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Strong project management skills that drive execution and delivery
Preferred qualifications, capabilities, and skills
- Experience of building automated model-development or model-evaluation pipelines
- Experience of delivering artificial intelligence and machine learning solutions within a regulated environment
- Track record of building partnerships across organizational, functional, and hierarchical boundaries
- Experience delivering self-service analytics platforms
- Track record of patents or peer-reviewed publications
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Significant experience in artificial intelligence and data science
- Demonstrated success managing and leading teams
- Master's degree or PhD in a quantitative discipline
- Expertise with modern artificial intelligence and machine learning algorithms, techniques, and software applied to enterprise-scale solutions
- Hands-on experience with agentic engineering, including agentic coding tools, specification-driven or evaluation-driven development, or multi-agent orchestration
- Practical experience with statistical data analysis and experimental design
- Practical software development experience in collaborative settings
- Excellent communication skills and strong executive presence, with credibility as a thought leader and influencer
- Strong project management skills that drive execution and delivery
- Experience building automated model-development or model-evaluation pipelines
- Experience delivering artificial intelligence and machine learning solutions within a regulated environment
- Track record of building partnerships across organizational, functional, and hierarchical boundaries
- Experience delivering self-service analytics platforms
- Track record of patents or peer-reviewed publications
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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