Copilot Studio AI Engineers
Build the Next Generation of AI Solutions at ING
Role Summary
As a Copilot Studio AI Engineer, you will design, develop, and maintain AI agents and solutions using Microsoft Copilot Studio and the broader Microsoft ecosystem.
About the Team
Our AI team helps ING unlock the potential of Generative AI through scalable, responsible, and innovative solutions.
What You Will Do
• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams
Required Skills & Experience
• 3–6 years of software development or automation experience
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
• Strong understanding of AI development methodologies
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
• Experience with API integrations and Microsoft ecosystem technologies
• Strong communication and problem-solving skills
What We Offer
Work on high-impact AI solutions, collaborate with skilled professionals, and shape the future of AI adoption at ING.
How to Apply
Apply through the ING Careers site and submit your application via Workday.
Equal Opportunity
Don't meet 100% of the qualifications? We encourage you to apply. Diverse perspectives help build better solutions.
Job Application Safety Reminder
• Apply only through official ING platforms.
• Communications will come from @ing.com and/or @myworkday.com.
• ING will never request payments or banking details.
About ING
With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us today.
Skills Required
- 3-6 years of software development or automation experience
- Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
- Strong understanding of AI development methodologies
- Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
- Experience with API integrations and Microsoft ecosystem technologies
- Strong communication and problem-solving skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
