AI / Copilot Studio Developer (Process Automation Developer IV)
Overview
ING Hubs Philippines is looking for an AI / Copilot Studio Developer to design and deliver AI-powered solutions that enhance productivity, improve employee experience, and create operational efficiencies across the organization.
Working closely with business stakeholders, process experts, and fellow AI practitioners, you will help transform business challenges into innovative solutions using Microsoft Copilot Studio, Power Platform, and the broader Microsoft ecosystem. You will focus on complex use cases requiring solution design, integrations, and technical problem solving while contributing to the growth of AI adoption across ING Hubs Philippines.
What You Will Do
· Design, develop, and deploy AI agents and automation solutions using Microsoft Copilot Studio and related technologies.
· Translate business requirements into scalable, sustainable, and user-centric AI solutions.
· Design prompting, grounding, knowledge retrieval, and context management approaches that improve solution effectiveness.
· Develop integrations with Microsoft 365, Power Platform, APIs, and enterprise applications.
· Contribute reusable solution components, patterns, and standards that accelerate delivery.
· Support testing, deployment, monitoring, and continuous improvement of AI solutions.
· Collaborate with business stakeholders to identify opportunities where AI can create measurable value.
· Explore emerging AI capabilities and recommend innovative applications that support business objectives.
· Promote responsible and effective adoption of AI technologies in alignment with ING standards and governance.
If You Are
· Passionate about AI, automation, and emerging technologies.
· Experienced in developing digital, automation, or AI-enabled solutions.
· Comfortable working across both business and technical domains.
· Skilled at solving complex problems and translating ideas into practical solutions.
· Curious, innovative, and committed to continuous learning.
· An effective communicator who can explain technical concepts in a clear and simple manner.
· A collaborative team player who enjoys working with diverse stakeholders.
If You Want To
· Build innovative AI solutions that deliver measurable business impact.
· Help shape the future of work through AI and automation.
· Work with cutting-edge technologies within the Microsoft ecosystem.
· Solve complex business challenges through technology and innovation.
· Be part of a collaborative, forward-looking, and highly motivated team.
Skills Required
- Experience developing digital, automation, or AI-enabled solutions
- Experience with Microsoft Copilot Studio and related Microsoft technologies
- Ability to translate business requirements into practical technical solutions
- Ability to design AI prompting, grounding, knowledge retrieval, and context management approaches
- Experience developing integrations with Microsoft 365, Power Platform, APIs, and enterprise applications
- Ability to solve complex technical and business problems
- Clear communication skills for explaining technical concepts
- Collaboration skills with business stakeholders and diverse teams
- Interest in AI, automation, emerging technologies, and continuous learning
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
