About Firework
Join Firework – Where Innovation Meets Impact
Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.
We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.
Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.
If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.
Summary
We are seeking a detail-oriented AI Content Specialist to support the creation, review, quality assurance, and delivery of AI-generated content for our customers. This role will play a critical part in ensuring that AI-generated images and videos meet our standards for product accuracy, visual realism, voice quality, brand presentation, creativity, and overall customer readiness.
The ideal candidate has a strong eye for detail, is comfortable working with AI-powered content generation tools, and can consistently evaluate content against established quality standards. This person will manage images and videos throughout the content production and review workflow, maintain accurate tracking in our project management platform, and collaborate closely with cross-functional teams to ensure high-quality content is delivered efficiently and at scale.
What you’ll be doing
Create and review AI-generated images and videos against established quality and content standards before they are released to customers
Evaluate content for product accuracy, ensuring that products, product details, features, colors, dimensions, branding, and other relevant information are represented correctly
Assess visual realism and quality, identifying AI artifacts, unnatural movement, visual inconsistencies, distorted products or people, rendering issues, and other quality concerns
Evaluate AI-generated voice quality, including pronunciation, pacing, tone, clarity, synchronization, and naturalness
Review scripts, on-screen text, captions, product claims, and other content for accuracy and consistency with the source Identify issues requiring regeneration or correction and clearly document feedback to support efficient resolution
Conduct multiple rounds of quality assurance to ensure content meet internal standards before final publication
Maintain accurate, real-time tracking of all deliverables and their production status in project management tools
Track and document each piece of content throughout the full production lifecycle, including generation, initial review, revisions, upload, final quality review, publication, and assignment to the appropriate client playlist
Maintain organized records of quality issues, revisions, approvals, and completed content
Help ensure content production goals, deadlines, and client delivery expectations are met
Attend and actively participate in daily stand-up meetings to provide updates on content production progress, quality issues, blockers, and priorities
We’ll be excited if you have
Strong attention to detail and ability to identify subtle visual, audio, and content-quality issues
Strong judgment when evaluating whether AI-generated content meets established quality standards
Strong organizational skills with the ability to manage and track a high volume of content simultaneously
Comfortable learning and working across multiple internal platforms and AI tools
Strong written and verbal communication skills
Ability to work independently while collaborating effectively within a fast-moving, cross-functional environment
Previous experience is not required; however, experience in content quality assurance, content operations, content production, e-commerce content, digital media, or AI-generated content is valued and considered a plus
Locations
This is a fully remote position, and we are seeking candidates based in the Philippines who are able to work hours aligned with the U.S. Pacific Time (PT) zone.
Don’t hold back
We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Skills Required
- Strong attention to detail and ability to identify subtle visual, audio, and content-quality issues
- Strong judgment when evaluating AI-generated content against established quality standards
- Strong organizational skills and ability to manage and track high volumes of content simultaneously
- Comfort learning and working across multiple internal platforms and AI tools
- Strong written and verbal communication skills
- Ability to work independently and collaborate effectively in a fast-moving, cross-functional environment
- Experience in content quality assurance, content operations, content production, e-commerce content, digital media, or AI-generated content
- Ability to work remotely from the Philippines during hours aligned with U.S. Pacific Time
Firework Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Firework and has not been reviewed or approved by Firework.
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Healthcare Strength — Health coverage is portrayed as robust, with high employer-paid medical, fully covered dental/vision, and wellness support through an HRA. These elements position healthcare as a standout component of the total rewards.
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Leave & Time Off Breadth — Policies highlight flexible PTO with a stated minimum expectation, alongside paid holidays/sick time and hybrid flexibility. Time-off breadth is emphasized, though norms are advised to be confirmed during offers.
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Equity Value & Accessibility — Equity is described as included across roles with bonus eligibility and a 401(k) as standard. Broad equity inclusion is framed as a core part of total compensation.
Firework Insights
What We Do
Firework is the world's leading immersive digital transformation and engagement platform with shoppable video, live streaming commerce, and monetization capabilities. Powering over 600 direct-to-consumer brands, retailers, and media publishers worldwide, Firework brings TikTok-like interactive video experiences to your own websites and app. We enable customers to create and host native, shoppable video content for engaging product discovery, seamless shopping experiences, and a deeper emotional connection with consumers. The company is backed by IDG Capital, Lightspeed Venture Partners, and GSR Ventures, with over $90 million in capital raised to date with offices in the US(SF and NYC), Toronto, Poland, Slovakia, Brazil, and China.
Why Work With Us
We are a diverse team where everyone belongs. We are creative, curious, and cool in a nerdy way. We believe in growth, results, and in each other and that perfection is a work-in-progress. We are just the right amount of extra and want to change the digital game.
