AI Automation Senior Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for identifying complex problems and developing individual algorithms to solve them. Evaluates accuracy and functionality of individual algorithms and understands the overall implications of entire frameworks. Develops and tests prototypes and new products and applications to demonstrate functionality and transition algorithms to the Engineering team to put into production. Responsible for the initial design and implementation of future products and applications. Analyzes and evaluates solutions both internally generated as well as third party supplied. Develops novel ways to solve problems and discover new products, provide guidance and leadership to more junior researchers. Collaborates and influences immediate team members and collaborates cross functionally. Deciphers tasks into functional components and delegates to other members of the team. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

About the Team:

This team is responsible for end-to-end wireless network performance including Verizon, WiFi network, roaming and customer care. The team is a horizontal organization across several Comcast organizations including device team, marketing team, care team and 5G team. The team is responsible for any post launch device issues with the OEMs (Apple, Samsung and Google).

What You'll Do:

• Manage the needed testing conducted by third party company
• Conduct small-scale walk and drive tests when needed
• Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account
• Define setup details for benchmarking and drive tests
• Make recommendations for improvements to future tests
• Create presentations for targeted audiences, technical and executive

Preferred Skills & Experience:

• In-depth knowledge of LTE, 5G SA, 5G NSA, and WiFi
• Experience with lab automation using AI tools such as TestRigor, and use of LLM and prompts
• Experience with device lab testing, and help with lab testing
• Ability to triage field issues and define test scenarios for regression

Additional “Nice to Have” Skills:

• Hands-on experience on network simulation tools such as Keysight, R&D, etc.
• Familiarity with the Customer Care call process
• Good understanding of iOS and android mobile architecture, and network topologies
• Understanding of functioning of WiFi Connection Managers on UE’s
• In-depth technical experience and involvement with wireless network performance testing, including analysis of drive / walk / benchmarking data
• Experience with defining and managing wireless network field testing requirements, working in conjunction with other sub-teams
• Experience with XCAL and XCAP

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Job Profile: Engineer 4, Technical Research & Development

Skills

5G Wireless Networks, Laboratory Automation, Lab Testing Equipment

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.